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why do i receive messages that my fire fox is old, but i instaled new version 16.0.1.

Posted

I installed firefox version 16.0.1 and i still get messages that my firefox is an old version so i need to update it. but vhen i download new version it is still the same, 16.0.1 this happens when i come to firefox web site or facebook or gmail, allways the same message apears. and when i go to help and about firefox he checks for updates and i get message that my firefox is up to date. so what to do and allso i have norton antivirus and it is not compatible with this version of firefox, what to do with that problem

Additional System Details

This happened

Every time Firefox opened

This started when...

few months ago

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • Facebook Video Calling Plugin
  • VLC media player Web Plugin 2.0.0-rc
  • vShare.tv plug-in
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; hr; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Osnove aplikacije
Naziv
Firefox
Inačica
16.0.1
User Agent
Mozilla/5.0 (Windows; U; Windows NT 6.0; hr; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)
Direktorij profila
Prikaži direktorij
Omogućeni priključci
about:plugins
Build konfiguracija
about:buildconfig
Izvještaji rušenja
about:crashes
Zauzeće memorije
about:memory
Proširenja
Naziv
Inačica
Omogućeno
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Facebook Phishing Protector
3.0
true
{023e9ca0-63f3-47b1-bcb2-9badf9d9ef28}
FoxTab
1.4.5
true
{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}
Free YouTube Download (Free Studio) Menu
1.0.8
true
{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
Google Search by Image
0.3
true
google@hitachi.com
Norton Vulnerability Protection
11.1.1.5 - 2
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Surf Anonymous Free
1.0
true
support@surfanonymous-free.com
Test Pilot
1.2.2
true
testpilot@labs.mozilla.com
VshareComplete - Speed up your search with your personal search suggestions tool
1.1
true
{3697b17c-b572-4862-a5e6-7f922c0f3403}
Cooliris
1.12.3.58254
false
piclens@cooliris.com
googlebar
1.0
false
googlebar@google.com
IDM CC
7.3.10
false
mozilla_cc@internetdownloadmanager.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Norton Toolbar
2013.1.1.4
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Važne izmijenjene osobitosti
Naziv
Vrijednost
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.google.hr
browser.startup.homepage_override.buildID
20121010144125
browser.startup.homepage_override.mstone
16.0.1
browser.tabs.warnOnClose
false
dom.ipc.plugins.enabled.npcoolirisplugin.dll
false
extensions.lastAppVersion
16.0.1
font.internaluseonly.changed
true
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
general.useragent.override
Mozilla/5.0 (Windows; U; Windows NT 6.0; hr; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)
gfx.blacklist.suggested-driver-version
10.6
keyword.URL
http://search.babylon.com/?affID=112555&tt=060612_5_&babsrc=KW_ss&mntrId=14b92d670000000000000022facd074e&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1350399812
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1307710148
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.history
false
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
security.warn_viewing_mixed
false
Grafika
Opis adaptera
ATI Mobility Radeon HD 4650
ID proizvođača
0x1002
ID uređaja
0x9480
RAM adaptera
Unknown
Upravljački programi adaptera
atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64
Inačica upravljačkog programa
8.563.1.3000
Datum upravljačkog programa
2-9-2009
Direct2D omogućen
Blokirano za inačicu upravljačnog programa vaše grafičke kartice. Pokušajte nadograditi upravljački program grafičke kartice na inačicu 10.6 ili noviju.
DirectWrite omogućen
false (7.0.6002.18592)
ClearType parametri
ClearType parametri nisu pronađeni
WebGL renderer
Blokirano za inačicu upravljačnog programa vaše grafičke kartice. Pokušajte nadograditi upravljački program grafičke kartice na inačicu 10.6 ili noviju.
Prozori ubrzani GPU-om
0. Blokirano za inačicu upravljačnog programa vaše grafičke kartice. Pokušajte nadograditi upravljački program grafičke kartice na inačicu 10.6 ili noviju.
JavaScript
Inkrementalni GC
1
Pristupačnost
Aktivirano
0
Onemogući pristupačnost
0
Inačice biblioteke
Očekivana najmanja inačica
Korištena inačica
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Helpful Reply

You have a general.useragent.override pref that makes your Firefox version appear a Firefox/3.6.13 in the user agent.

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; hr; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)

See:

Donnie 31 solutions 331 answers

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
  3. Now, uninstall Firefox by following the steps mentioned in the Uninstall Firefox article.

IMPORTANT: On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do not check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox user profile data will be removed from your computer.

After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:

  • (On 32-bit Windows) C:\Program Files\Mozilla Firefox
  • (On 64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
  1. Go to the Windows Start menu and click on "Computer".
  2. In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
  3. Find the "Program Files (x86)" folder or "Program Files" folder.
    • On 32-bit Windows, double-click the Program Files folder to open it.
    • On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the Program Files (x86) folder.
  4. Look for a Mozilla Firefox folder. If you find one, right-click it and select Delete and confirm that you want to move the folder to the Recycle Bin.

Now, go ahead and reinstall Firefox:

  1. Double-click the downloaded installation file and go through the steps of the installation wizard.
  2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Modified by Donnie