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Our Intranet uses file:// links to show pictures from UNC paths. The pictures show in IE but not Firefox. I have tried file:///// links too.

Posted

We are using SharePoint with a web part from another vendor that is used to display people's pictures. The web part takes in the paths we provide as UNC paths (i.e. \\servername\folder\picture.jpg\) and then when we open the page the links are displayed as file://servername/folder/picture.jpg. It works fine in Internet Explorer.

In Firefox 10 ESR, we do not see any pictures at all. There is not even an X where the picture is supposed to be.

I have tried changing the path so that the link is showing up as file:///// instead of file:// but the pictures are still not being displayed.

I have tried setting user.js as described here but that doesn't seem to work either. http://kb.mozillazine.org/Links_to_local_pages_don%27t_work

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Microsoft Lync 2010 Meeting Join Plug-in
  • GEPlugin
  • 4.1.10329.0
  • Shockwave Flash 11.1 r102
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • 7000.2011.0910.0354
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • Citrix Receiver Plugin (Win32)
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.8) Gecko/20100101 Firefox/10.0.8

More Information

Application Basics
Name
Firefox
Version
10.0.8
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.8) Gecko/20100101 Firefox/10.0.8
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
AwardWallet
0.52
true
6200cc7406cd11e1a68a12313d1adcbe@jetpack
F5 Networks Host Plugin
7000.2011.0910.0354
true
{DBBB3167-6E81-400f-BBFD-BD8921726F52}
IE Tab 2 (FF 3.6+)
4.1.3.1
true
{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
Java Console
6.0.35
true
{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
LocalLink
0.5
true
{15756614-ffb8-498b-b961-bce537ea94fe}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.perkinscoie.com/
browser.startup.homepage_override.buildID
20110318052756
browser.startup.homepage_override.mstone
ignore
dom.ipc.plugins.enabled.npietab2.dll
true
extensions.lastAppVersion
10.0.8
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
gfx.blacklist.layers.direct3d9
2
gfx.blacklist.layers.opengl
2
gfx.blacklist.suggested-driver-version
8.15.10.2202
gfx.blacklist.webgl.angle
2
gfx.blacklist.webgl.msaa
2
gfx.blacklist.webgl.opengl
2
network.automatic-ntlm-auth.trusted-uris
bcauth,bcauth.perkinscoie.root.loc,syscalendar,nycnproxy,syscalendar.perkinscoie.com,10.168.0.77,ancnproxy,belnproxy,boi…
network.cookie.prefsMigrated
true
network.negotiate-auth.delegation-uris
bcauth,bcauth.perkinscoie.root.loc,syscalendar,syscalendar.perkinscoie.com,10.168.0.77,ancnproxy,belnproxy,boinproxy,chi…
network.negotiate-auth.trusted-uris
bcauth,bcauth.perkinscoie.root.loc,syscalendar,nycnproxy,syscalendar.perkinscoie.com,10.168.0.77,ancnproxy,belnproxy,boi…
places.database.lastMaintenance
1349458682
places.history.expiration.transient_current_max_pages
103753
places.history.expiration.transient_optimal_database_size
109276446
privacy.sanitize.migrateFx3Prefs
true
security.disable_button.openCertManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
8086
Device ID
0046
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2182
Driver Date
7-19-2010
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96760 answers

Helpful Reply

Try to browse to that directory and open such an image in Firefox via File > Ope File or Firefox menu button > New Tab > Open File or drag the image in a Firefox window to see which URL to use.

Modified by cor-el

Question owner

That shows file://///servername/folder/picture.jpg as the link. I have tried changing the source in Sharepoint already to this so we have the 5 slashes, but the picture is still not showing in Firefox whereas it is in IE. I am including a snippet of the page source - there is a lot more there if you need more, let me know! Thanks for your help --- the link is to my photo and is not showing up in Firefox - file://///seaspcontent1/employeephotos/KREIV.jpg

	<tr class="rgRow ms-itmhover" id="ctl00_m_g_9af5c878_e342_4668_9441_adaa1e262e84_AdvancedDataGrid_ctl00__0" style="cursor: hand">
		<td class="ms-vb2 ms-vb-firstCell" align="left"><img width="42px" src="file://///seaspcontent1/employeephotos/KREIV.jpg"/></td><td class="ms-vb2" align="left"><a onclick="javascript:NewItem2(event, &quot;http://mysites/Person.aspx?accountname=PERKINSCOIE%5CKREIV&quot;);
javascript:return false;" href="http://mysites/Person.aspx" target="_self">Kreider, Vivian</a></td><td class="ms-vb2" align="left">Systems Operations Analyst</td><td class="ms-vb2" align="left">Systems (Systems-Engineering & Operations)</td><td class="ms-vb2" align="left">HQ</td><td class="ms-vb2" align="left">10-54B</td><td class="ms-vb2" align="left">206.359.8083</td><td class="ms-vb2" align="left"><script language="javascript">var eml = "VKreider@perkinscoie.com";var mt = (eml=="") ? "" : "mailto:" + eml;var img = (eml=="") ? "BLANK.GIF" : "ICEML.GIF ";document.write('<a href="' + mt + '"><img src="/_layouts/images/' + img + '" border="0" alt="' + eml + '"  style="margin-bottom:3px;" /></a>') </script></td><td class="ms-vb2 ms-vb-lastCell" align="left">&nbsp;</td>

	</tr>
	</tbody>

Modified by cor-el

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96760 answers

If the link is now correct, but the image doesn't show then it is most likely a security problem and you probably see an error message in the Web Developer > Error Console (Ctrl+Shift+J) about this.

Did you try the extension?

Brickstin 0 solutions 2 answers

I have a problem like this... kinda... IT only does it in firefox.. here is an example..


TRY GOING HERE.... http://i48.tinypic.com/350m3ut.jpg

And it should show a page ONLY Of the picture.. instead it reloads it and goes to the TINYPIC website and shows the image with all these tools and crap.. I cannot properly do anything to do web designs and artwork designs to share pictures with artists.. properly.. because firefox keeps going to the SOURCE Page of the website that is hosting the PNG file.. NOT the actual file.. IT ONLY does this with tinypic.. I dont know why.. But Tinypic is the only image hosting website I have had trouble with... But then again it has never done this or had this kind of problem until I updated Firefox again.. Im thinking of just rolling back again :l Firefox has turned into a piece of crap with all the years of updates..

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96760 answers

That is not a Firefox issue.
I see the same in Google Chrome.
If the image is in the cache then you get the image, otherwise you get the tinypic page in Firefox.

GET /350m3ut.jpg HTTP/1.1
Host: oi48.tinypic.com

HTTP/1.1 302 Moved
Location: http://tinypic.com/redirect.php?url=http://i48.tinypic.com/350m3ut.jpg