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Update to 15.0.1 disappears when I restart Mac, need to re-update

Posted

I have updated from 14.0.1 to 15.0.1 and when I restart my Mac (OS x 10.8.2) it resets to 14.0.1 and asks me to update again.

A couple of times this happened when I didn't do a complete shut-down and restart so I thought that was the problem. I have since re-updated and done a complete restart, to no avail.

Any thoughts? Thanks in advance,

I have updated from 14.0.1 to 15.0.1 and when I restart my Mac (OS x 10.8.2) it resets to 14.0.1 and asks me to update again. A couple of times this happened when I didn't do a complete shut-down and restart so I thought that was the problem. I have since re-updated and done a complete restart, to no avail. Any thoughts? Thanks in advance,

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Launches Roblox Application
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.4 r402
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

finitarry 251 solutions 3421 answers

Download the installer for version 15.0.1 and install it manually. You can get that here:

Download the installer for version 15.0.1 and install it manually. You can get that here: * http://www.mozilla.com/en-US/firefox/all.html
cor-el
  • Top 10 Contributor
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17578 solutions 159013 answers

Helpful Reply

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop *Firefox 15.0.1: http://www.mozilla.org/en-US/firefox/all.html *Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install *Install the new version that you have downloaded *https://support.mozilla.org/kb/Installing+Firefox+on+Mac Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox

Question owner

Thanks for the quick responses...Removing completely and then reinstalling worked wonderfully! Easier on Mac than on the PC. Hmmmm!

Thanks for the quick responses...Removing completely and then reinstalling worked wonderfully! Easier on Mac than on the PC. Hmmmm!