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Firefox crashes when I try to clear my cache

Posted

I am using firefox 15.0.1 on OS X Lion 10.7.4.

Each time I try to clear my cache, firefox just freezes. Then I have to force quit. I tried this many times. I have no clue what to do.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Version 3.7.1.9330
  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Facebook Video Calling by Skype
  • Microsoft Office for Mac SharePoint Browser Plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Abduction!
3.0.14
true
{b0e1b4a6-2c6f-4e99-94f2-8e625d7ae255}
Collusion
0.16.3
true
jid1-F9UJ2thwoAm5gQ@jetpack
DownloadHelper
4.9.10
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Firebug
1.10.3
true
firebug@software.joehewitt.com
iMacros for Firefox
7.5.0.4
true
{81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}
Inbox Pause
0.3.1
true
jid1-i9ves7BF0MQ45g@jetpack
Kippt
1.1
true
jid1-h4GuLmK3FDEnAg@jetpack
Web Developer
1.2.2
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
Adobe Acrobat - Create PDF
1.2
false
web2pdfextension@web2pdf.adobedotcom
Screenshot Pimp
10.3
false
{056d0610-e44d-11df-bccf-0800200c9a66}
UploadScreenshot.com Capture
1.9.1
false
uss-button@uploadscreenshot.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1348639329
places.history.expiration.transient_current_max_pages
104858
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_java
true
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x8086
Device ID
0x 126
WebGL Renderer
Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine -- 2.1 APPLE-7.18.18
GPU Accelerated Windows
2/2 OpenGL
AzureBackend
quartz
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Is your cache huge? My Firefox freezes for at least 30 seconds on some cache- and history-related operations.

Are you clearing your cache to solve a particular problem? Perhaps there is another way.

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Try to clear (trash or delete) the cache folder on disk manually.

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/
pajbootsma 0 solutions 1 answers

Same here. Firefox would hang on clicking the Advanced tab in Tools > Options. Solved by deleting all files in

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>.default\Cache

(Windows 7, Firefox 18)

Modified by pajbootsma

spivster 0 solutions 1 answers

This has been an issue with mac ever since I use Firefox. Never got solved. Up till today my Firefox consistently hangs when clearing cache. It would be nice if some FF developer had a serious look at this. It's pretty annoying, especially when developing websites.

Modified by spivster