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Certain LinkedIn functions are not working. Browser keeps on looping, for instance when using the search function

Posted

I go to LinkedIn and type in a name in the search box, for instance "Peter" and hit enter. Normally, this will return with a list of people with the first name "Peter", listed according to degrees connectivity. Instead the web site never loads the next page. It appears that it keeps loading the page over and over again, but with no result. In the end I have to press back or use another browser (Safari) to load the page and use the search function.

Chosen solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Command+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

Edit > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove your linkedin.com cookies

While viewing a page on the site:

Tools > Page Info > Security > "View Cookies"

Remove each cookie then try reloading the page. You probably will need to log in again. Does that help?

Read this answer in context 3

Additional System Details

Sites Affected

http://www.linkedin.com

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • 5.1.10411.0
  • Picasa plugin.
  • Simple plug-in that handles Citrix connection files

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

I go to LinkedIn and type in a name in the search box, for instance "Peter" and hit enter.
Normally, this will return with a list of people with the first name "Peter", listed according to degrees connectivity.
Instead the web site never loads the next page. It appears that it keeps loading the page over and over again, but with no result.
In the end I have to press back or use another browser (Safari) to load the page and use the search function.

jscher2000
  • Top 10 Contributor
2366 solutions 20923 answers

Chosen Solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Command+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

Edit > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove your linkedin.com cookies

While viewing a page on the site:

Tools > Page Info > Security > "View Cookies"

Remove each cookie then try reloading the page. You probably will need to log in again. Does that help?

Question owner

Thanks a lot The cookie removal thing did the trick :)