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Cannot send AOL Email from Firefox (works in IE)

Posted

Cannot send AOL Email from Firefox (works in IE)

Started happening today. Worked previously. I have shutdown all add-ons (Ad blocker sometimes disables buttons on websites) to no avail.

This occurs in the read, compose or reply AOL Mail POP-UP, the blue AOL buttons to reply, send, etc... do not respond at all. But they do work from the main AOL Inbox page.

AOL's Blue toolbar buttons. ON compose email pop-up send, save, spelling, delete do not respond.

On AOL's read email pop-up, that similar blue toolbar buttons, do not respond, Reply, reply all, ...

AOL does work successfully from IE.

Modified by Help-Me-Firefox

Additional System Details

Sites Affected

http://mail.aol.com/36962-112/aol-6/en-us/mail/ComposeMessage.aspx?ws_popup=true

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Windows Activation Technologies Plugin for Mozilla
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • iTunes Detector Plug-in
  • 4.1.10329.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (masking-agent; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

AOL's Blue toolbar buttons. ON compose email pop-up
send, save, spelling, delete do not respond.
On AOL's read email pop-up, that similar blue toolbar buttons, do not respond, Reply, reply all, ......

Question owner

And how do you add a tag to you post in here? This should also be tagged "AOL" "Email"

Question owner

Wow.... No one knows this one? I'll have to stop using Firefox.

hollani 0 solutions 1 answers

I have similar problem suddenly in a different email system- can't send email that uses pop up to send. I can, however, use all other features (read, delete, download attachments..). Of course, works fine in Iexplorer. I even tried excluding the email's website from Pop up blocker. This has to be a problem with newest version of Firefox ( I have version 19). Anyone have a solution?