X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Cannot restore backup

Posted

I had taken a manual backup of my firefox data as i needed to get my laptop formatted. I had copied the entire contents of the "...AppData\Roaming\Mozilla" folder onto my external HD. I have tried to follow the steps as mentioned in this article: (https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles) but it has not helped at all. I believe i was using FF 12 before taking the backup, but i maybe wrong.

Therefore, i have a couple of questions: 1. Is there any way of knowing which version of FF was i using? 2. If not, will that affect whether i can restore FF to the earlier state.

I essentially want to restore FF to the last state i left it in, including bookmarks, preferences, plugins, etc. Please help!

(I am using FF 3 just for now. I intend to use 12/14/15 after i can restore the thing)

Additional System Details

This started when...

I formatted my computer

Installed Plug-ins

  • Default Plug-in
  • Shockwave Flash 11.4 r402

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15

More Information

Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support web site.
Copy all to clipboard
Application Basics
Name
Firefox
Version
3.6.15
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.15
extensions.lastAppVersion 3.6.15
network.cookie.prefsMigrated true
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

The version of Firefox that you use doesn't have any impact on your backup (so long as it's 3.6-15). So if you've backed up the Mozilla folder in the APPDATA/Roaming, you can just paste the into the same location on your computer, install Firefox 15, and you can continue using Firefox.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

See also:

If you restored the profile folder and not the matching profiles.ini file then you need to use the Profile Manager to create a new profile and choose the location of the restored profile as the location of the new profile (Choose Folder).