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Firefox 15. I have installed and it will now not open.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by ideato

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Since I have updated it crashes when I try and open (so cannot run in safe mode)

I have un installed and reinstalled and same problem.

Cheers

Paul

All Replies (3)

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Hi psbarber,

Can you enter the safe mode by holding down the shift key while starting Firefox ?

Troubleshoot Firefox issues using Safe Mode


thank you

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No, that still will not work, I get the Windows message 'firefox has stopped working checking for a solution'

Cheers

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Back up your Firefox profile and then try to Create a new profile .

thanks again