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Downloadhelper will not save youtube either 0 bytes or 1.6 megs works with other sites

Posted

For about 3 weeks youtube has not been able to download other sites dailymotion etc I can save.downloadhelper works on my Acer laptop with vista Also I have tried to post in downloadhelper forum cant seem to post there

Chosen solution

Just recieved this from downloadhelper

From version 4.9.9 to 4.9.10

   After some changes in YouTube on September 14th, Video DownloadHelper was not able to download any video from this site, except the WEBM version while using the YouTube HTML5 mode. This is fixed in this addon version.
   After some changes in YouTube on August 6th, a number of users reported that all downloads were failing. This was caused by a a Youtube-generated cookie. The workaround consisting of clearing the cookies before downloading was not very convenient. This addon version takes care of that issue.
   Earlier this year, some other changes at YouTube caused the FLV videos downloaded through the "network" method to have a fixed 1.7MB size and being unplayable. This is now taken care of.
Read this answer in context 12

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • Version 3.5.1.8982
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Google Update
  • VLC media player Web Plugin 2.0.2
  • Next Generation Java Plug-in 10.5.0 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Motive Plugin for Mozilla Browsers
  • Motive Management Plug-in for Mozilla Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • DivX Plus Web Player version 2.2.0.52
  • GEPlugin
  • DivX VOD Helper Plug-in
  • Express View Browser Plugin
  • NPWLPG
  • Bing Bar
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Unity Player 2.6.1f3

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96717 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Try to delete the webappsstore.sqlite file in the Firefox Profile Folder to clear the current local storage aka 'super cookies'.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Question owner

Sorry I did not get back to you sonner I did what you replied to my problem I did what you told me except my firefox profiles Here is a screen shot are these the files I should delete?

Thanks Joe

Modified by joetay50

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96717 answers

If Firefox is closed then you should only see the cookies.sqlite file and not the other temporary sqlite files.
Deleting that file removes all cookies, so you might want to try to clear cookies from affected domains first.

Did you already tried this and also removed the webappsstore.sqlite file?

Question owner

I moved the file to my desktop so I can remove just the cookies I what to not all Trying to open the file boy haveing problem opening the file

Any help on that?

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96717 answers

Don't try to open the SQLite file. Only Firefox is able to read the content of that file properly and show the content in the cookie manager.

Just try if it work better if the file is removed.

Question owner

I moved the file to my desktop should I deleat it its 2 megs also still can't download from youtube

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96717 answers

Are you talking about the cookies.sqlite file?

Yes, you can delete the file if you do not need to restore those cookies.

You seem to have gathered a lot of cookies if the cookies.sqlite file is 2MB.
You might consider changing the cookie settings and disable third-party cookies and let the cookies expire when you close Firefox.
You can set an allow exception if you want to keep cookies from specific websites like special settings or cookies that remember you (keep you logged in for a longer period).

jonahfalcon 0 solutions 1 answers

Tried doing all that. Doesn't work. Still getting "0 KB". I think Downloadhelper is incompatible with YouTube now.

Question owner

On Wednesday evening downloadhelper worked then on Trusday same as before

Help

rocketman7 0 solutions 1 answers

Helpful Reply

I am having the same issue. Yesterday, I cleared the cache and removed the cookies as well as making sure to accept 3rd party cookies. That seemed to work for awhile but late last night, it started the 0 byte files again and continues today. I also removed the webappsstore.sqlite file but still will not work. I can download the videos with an external downloaded (Youtube Downloader HD) so the file can be downloaded. This looks like youtube changed something that DownloadHelper needs to fix.

Chosen Solution

Just recieved this from downloadhelper

From version 4.9.9 to 4.9.10

   After some changes in YouTube on September 14th, Video DownloadHelper was not able to download any video from this site, except the WEBM version while using the YouTube HTML5 mode. This is fixed in this addon version.
   After some changes in YouTube on August 6th, a number of users reported that all downloads were failing. This was caused by a a Youtube-generated cookie. The workaround consisting of clearing the cookies before downloading was not very convenient. This addon version takes care of that issue.
   Earlier this year, some other changes at YouTube caused the FLV videos downloaded through the "network" method to have a fixed 1.7MB size and being unplayable. This is now taken care of.