X
Tap here to go to the mobile version of the site.

Support Forum

Everytime I close Firefox it gives me the message box that firefox has crashed

Posted

I close firefox with the X like I close all of my applications but every time I close it I get a popup box saying that firefox has crashed do you want to send a crash report and I can type in what happened. Then I can choose to close firefox or restart it.

I close firefox with the X like I close all of my applications but every time I close it I get a popup box saying that firefox has crashed do you want to send a crash report and I can type in what happened. Then I can choose to close firefox or restart it.

Chosen solution

You should first update to Firefox 14.0.1. Firefox 3.6 is no longer supported and is vulnerable to multiple known security holes. This will also probably help your crash when closing. by updating you will have a faster, more secure and more stable Firefox that actually gets updates.

Read this answer in context 2

Additional System Details

This happened

Every time Firefox opened

This started when...

Just the othe day and it is when I close it not open it

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Unity Player 3.3.0f4
  • Shockwave Flash 11.3 r300
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_32 for Mozilla browsers
  • 4.1.10329.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Flyfisher53 1 solutions 3 answers
see this link, pretty sure it will solve your problem. https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed?redirectlocale=en-US&redirectslug=The+Adobe+Flash+plugin+has+crashed
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1271 solutions 8403 answers

Chosen Solution

You should first update to Firefox 14.0.1. Firefox 3.6 is no longer supported and is vulnerable to multiple known security holes. This will also probably help your crash when closing. by updating you will have a faster, more secure and more stable Firefox that actually gets updates.

You should first update to Firefox 14.0.1. Firefox 3.6 is no longer supported and is vulnerable to multiple known security holes. This will also probably help your crash when closing. by updating you will have a faster, more secure and more stable Firefox that actually gets updates.
jscher2000
  • Top 10 Contributor
3746 solutions 33251 answers

Is this specific to the "red X" method? Does the File > Exit method close correctly?

Is this specific to the "red X" method? Does the File > Exit method close correctly?
cor-el
  • Top 10 Contributor
  • Moderator
12895 solutions 118298 answers

Helpful Reply

Note that Firefox 3.6.x is not officially supported with Flash 11.3

Adobe Flash Player 11 | Tech specs:

Note that Firefox 3.6.x is not officially supported with Flash 11.3 Adobe Flash Player 11 | Tech specs: * http://www.adobe.com/products/flashplayer/tech-specs.html

Question owner

Thanks everyone...problem is fixed!

Thanks everyone...problem is fixed!