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I have set Firefox to open in 32 bit mode but in Outlook Web App I still get "this page can only run in 32 bit mode". After "restart in 32 bit mode" still same.

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  • Last reply by ekteed

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Mac OS X 10.6.8 Firefox 14.0.1

Mac OS X 10.6.8 Firefox 14.0.1

Chosen solution

Try to update Silverlight to the latest version (5.1) and then test again.http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

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Chosen Solution

Try to update Silverlight to the latest version (5.1) and then test again.http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

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Thank you - the Silverlight update page flashes the banner "this page can only run in 32 bit" as the page appears unstable and crashes Firefox. My apology for the faq on Silverlight - I had seen the previous post but thought it applied to Netflix only.

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Update - while Silverlight page was up and "only run in 32 bit" flashed and page jumped appearing unstable, I was able to get the update. Problem solved - thank you much. This community is.