X
Tap here to go to the mobile version of the site.

Support Forum

where can I find my recovery key?

Posted

I am running Mac OS X 10.8, I cannot find my recovery key for Sync. When I do "go to the other computer and pick sync option, it dose not provide me with "manage my account" and therefore I cannot get to my recovery key. This instruction dose not work.

I am running Mac OS X 10.8, I cannot find my recovery key for Sync. When I do "go to the other computer and pick sync option, it dose not provide me with "manage my account" and therefore I cannot get to my recovery key. This instruction dose not work.
cor-el
  • Top 10 Contributor
  • Moderator
12918 solutions 118466 answers

Sounds that you are currently not connected to the sync account.

Are there any other devices currently using sync where you can find the sync key in case you lost it?

Did you ever made a backup of the sync key?

Sounds that you are currently not connected to the sync account. Are there any other devices currently using sync where you can find the sync key in case you lost it? Did you ever made a backup of the sync key? *https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information

Question owner

I am signed in to my Firefox Sync account, I am try to re-sync the two Macs I have after upgraded them to OS X 10.8 from OS X 10.7. I cannot find the pulldown window where I supposed to see "manage my account" and "recovery key". Is this because it's not compatible to OS X10.8?

I am signed in to my Firefox Sync account, I am try to re-sync the two Macs I have after upgraded them to OS X 10.8 from OS X 10.7. I cannot find the pulldown window where I supposed to see "manage my account" and "recovery key". Is this because it's not compatible to OS X10.8?
cor-el
  • Top 10 Contributor
  • Moderator
12918 solutions 118466 answers
Can you open the Sync settings window? *https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account *https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync *https://support.mozilla.org/kb/add-a-device-to-firefox-sync