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Tap here to activate plugin


I just updated/installed plugin. Now i keep getting this message when i try to play a video- "Tap here to activate plugin".

Modified by meena140

Chosen solution

You may have enabled "click-to-play"

You can check the plugins.click_to_play pref on the about:config page.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Adobe Shockwave for Director Netscape plug-in, version
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version
  • np-mswmp


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

smo 45 solutions 498 answers

Helpful Reply

Please check if the plug-in you have installed is up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions.

Modified by smo

  • Top 10 Contributor
  • Moderator
10781 solutions 97024 answers

Chosen Solution

You may have enabled "click-to-play"

You can check the plugins.click_to_play pref on the about:config page.

Question owner

I installed latest Shockwave Flash V.271 but now when i try to watch a video i get a message- "Tap here to activate plugins" .

I have the latest Firefox V.14.0.1 Just updated my Windows.

All my add-ons and plugins i checked it is up-to-date.

I did also tried uninstalling and installing the Shockwave Flash plugin still get the message.

No issues when i watch/play video on IE

Please help.

Modified by meena140

tigting 0 solutions 1 answers

Helpful Reply

  • In the Firefox address bar, type "about:config" and press "enter".
  • A caution box stating "This might void your warranty..." will pop up.
  • Select the "I'll be careful. I promise." box by left-clicking your mouse.
  • In the search box, type "plugins.click_to_play" and press "enter".
  • If the line is present, it should have the boolean value "false".
  • If the value is "true", toggle the value to "false" by double-clicking the line.

This resolved my problem. I hope it works for you.

Note: If the line "plugins.click_to_play" is not found, create a new line as follows: Right click on the "about:config" page, select "New", select "Boolean", type "plugins.click_to_play", select "false" and click "OK".