X
Tap here to go to the mobile version of the site.

Support Forum

crashes of firefox

Posted

Hello, I had crashes with firefox 14 , I found it could be propably caused by bitdeffender total security 2013 , and the solution was to upgrade to firefox beta 15 , it's true that i have less crashes but , i want to avoid it for ever here is the link

https://crash-stats.mozilla.com/report/index/bp-bfc32db4-410c-4307-8d37-f3c2e2120731

Hello, I had crashes with firefox 14 , I found it could be propably caused by bitdeffender total security 2013 , and the solution was to upgrade to firefox beta 15 , it's true that i have less crashes but , i want to avoid it for ever here is the link https://crash-stats.mozilla.com/report/index/bp-bfc32db4-410c-4307-8d37-f3c2e2120731

Additional System Details

Crash ID

bp-bfc32db4-410c-4307-8d37-f3c2e2120731

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.3 r300
  • VLC media player Web Plugin 2.0.2
  • Plugin NPAPI Ma-Config.com # win # 6.0.0.3
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

Paramètres de base de l'application
Nom
Firefox
Version
15.0
Agent utilisateur
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Dossier de profil
Ouvrir le dossier correspondant
Plugins activés
about:plugins
Configuration de compilation
about:buildconfig
Rapports de plantage
about:crashes
Utilisation mémoire
about:memory
Extensions
Nom
Version
Activée
ID
IDM CC
7.3.20
true
mozilla_cc@internetdownloadmanager.com
Pray Times!
1.1.7
true
azan-times@hamid.net
United States English Spellchecker
6.0
true
en-US@dictionaries.addons.mozilla.org
Adobe Acrobat - Create PDF
1.2
false
web2pdfextension@web2pdf.adobedotcom
Préférences modifiées importantes
Nom
Valeur
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1013760
browser.places.smartBookmarksVersion
4
browser.startup.homepage
www.google.fr
browser.startup.homepage_override.buildID
20120724191344
browser.startup.homepage_override.mstone
15.0
extensions.lastAppVersion
15.0
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1343442218
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Accélération graphique
Description de la carte
Intel(R) HD Graphics 3000
ID du vendeur
0x8086
ID du périphérique
0x0116
RAM de la carte
Unknown
Pilotes de la carte
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Version du pilote
9.17.10.2792
Date du pilote
7-4-2012
Description de la carte (GPU #2)
NVIDIA GeForce GT 525M
ID du vendeur (GPU #2)
0x10de
ID du périphérique (GPU #2)
0x0df5
RAM de la carte (GPU #2)
1023
Pilote de la carte (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Version du pilote (GPU #2)
8.17.13.142
Date du pilote (GPU #2)
5-15-2012
Direct2D activé
true
DirectWrite activé
true (6.1.7601.17789)
Paramètres ClearType
Paramètres ClearType introuvables
Rendu WebGL
Bloqué pour votre carte graphique à cause de problèmes non résolus du pilote.
Fenêtres avec accélération graphique
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Ramasse-miettes incrémental
0
Versions des bibliothèques
Version minimale attendue
Version utilisée
NSPR
4.9.1
4.9.1
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC

Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10713 answers

If you have less crashes with Firefox 15, then this is your best solution: Keep using 15 until it is released (end of august most likely). Then, uninstall the Beta, and redownload Firefox 15 from www.getfirefox.com

If you have less crashes with Firefox 15, then this is your best solution: Keep using 15 until it is released (end of august most likely). Then, uninstall the Beta, and redownload Firefox 15 from [http://www.getfirefox.com www.getfirefox.com]