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netflix wont restart in 32 bit mode since firefox update

Posted

I woke one morning to find a new version of firefox on my mac. Since then I have not been able to get Netflix to work since it asks me to restart in 32bit mode. Prior to the update the yellow bar restarted Netflix with no issues now it just cycles back with no change.

Chosen solution

I had the same problem this morning. I updated the silverlight and flash add-ons, and that seems to have done the trick. I see that yellow bar every time I try to watch netflix, and always have to restart the browser, but I found that you can always open firefox in 32-bit mode if you go to finder-->applications, right click on Firefox, click on "get info", and check the box that says "open in 32-bit mode"

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Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • Java Plug-In 2 for NPAPI Browsers
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • iPhoto6
  • Facebook Video Calling by Skype
  • Garmin Communicator Plug-in Version 3.0.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Version 2.0.4.2108
  • Google Talk Plugin Video Accelerator version:0.1.43.7
  • 4.0.60129.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 3Dvia Player (4.1.0.78) : Plays Virtools File in your browser!
  • DivX Web Player version 1.4.0.233
  • DivX Content Upload Plug-In: Uploads DivX video in your browser!

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

chrisasco 1 solutions 1 answers

Chosen Solution

I had the same problem this morning. I updated the silverlight and flash add-ons, and that seems to have done the trick. I see that yellow bar every time I try to watch netflix, and always have to restart the browser, but I found that you can always open firefox in 32-bit mode if you go to finder-->applications, right click on Firefox, click on "get info", and check the box that says "open in 32-bit mode"

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Can anyone confirm if chrisasco's workaround works? We've also had reports that updating silverlight helps. Any extra information on this would be helpful!

Question owner

The Silverlight update worked perfectly, the restart in 32 bit bar does not even appear anymore. Thank you for the help. bbs1

mary12 0 solutions 1 answers

I don't have Silverlight. I don't know what it is for actually. I tried clicking the box to open in 32-bit mode, but that didn't work at all.

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

To mary12

Can you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.