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does anybody know why when I aTrying to edit my yahoo profile using Firefox certain elements do not show up such as update "Load Photo" on the avatar page.

Posted

Trying to edit my yahoo profile using Firefox and certain elements do not show up such as update "Load Photo" on the avatar page.

If I use Explorer it allows me to see all the links and can edit my profile but not in Firefox. . I am not sure the URL will let you in as is a private link.

Trying to edit my yahoo profile using Firefox and certain elements do not show up such as update "Load Photo" on the avatar page. If I use Explorer it allows me to see all the links and can edit my profile but not in Firefox. . I am not sure the URL will let you in as is a private link.

Additional System Details

Sites Affected

http://profile.yahoo.com/RH54MKIF2W6XZECYEZFUNGVVBQ/

Installed Plug-ins

  • VLC media player Web Plugin 2.0.2
  • Shockwave Flash 11.3 r300
  • Google Update
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • McAfee MSC FF plugin DLL
  • SiteAdvisor
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 9.0 r45

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0

More Information

used Explorer to edit links and then returned to using Firefox as cannot stand Explorer

the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40483 answers

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

'''Try the Firefox SafeMode''' to see how it works there. <br /> ''A troubleshooting mode, which disables most Add-ons.'' <br /> ''(If you're not using it, switch to the Default Theme.)'' * You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut. * Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br /> ''Don't select anything right now, just use "Continue in SafeMode."'' ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.'' '''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br /> http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes ''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

Question owner

Have tried using safe mode but still the links do not show and as I said before they only show up in Explorer. Will keep trying to sort it as is annoying.

Have tried using safe mode but still the links do not show and as I said before they only show up in Explorer. Will keep trying to sort it as is annoying.

Question owner

Have just noticed that when I run the cursor over the none working avatar were the link should be I get this showing up at the bottom left of the page "profile.yahoo.com/**********/# " but when I use Internet Explorer I get this "http://profile.yahoo.com/**********/#" could this make any difference.....?

Have just noticed that when I run the cursor over the none working avatar were the link should be I get this showing up at the bottom left of the page "profile.yahoo.com/**********/# " but when I use Internet Explorer I get this "http://profile.yahoo.com/**********/#" could this make any difference.....?

Question owner

Have viewed the source of the pages and there appears to be nothing that seems to stand but not know how Firefox is reacting to the page source differently to Explorer and not being a HTML programmer I cannot see were it is going wrong. Have found the code that triggers the event in Explorer but not in Firefox and will email the source with it Highlighted if anybody is interested.

Have viewed the source of the pages and there appears to be nothing that seems to stand but not know how Firefox is reacting to the page source differently to Explorer and not being a HTML programmer I cannot see were it is going wrong. Have found the code that triggers the event in Explorer but not in Firefox and will email the source with it Highlighted if anybody is interested.
cor-el
  • Top 10 Contributor
  • Moderator
17757 solutions 160584 answers

I see that you use the Firefox 14 beta release.

Does this also happen with the official Firefox 13.0.1 release?


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

I see that you use the Firefox 14 beta release. Does this also happen with the official Firefox 13.0.1 release? ---- Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox