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In a .net CMS environment (Hubspot) using Fancybox 1.3.1, jQuery 1.4.2 and a Youtube iframe - FF in Windows 7 will not play videos. FF mac does. What gives?

Posted

http://www.myTMCapp.com/, then click the "Watch Video" button. Works in Mac FF, Safari, Chrome and Opera as well as PC Chrome, IE 8, 9 but not in FF. Also won't play video if I make a page and embed the video there: http://www.myTMCapp.com/learn/

Additional System Details

Sites Affected

http://www.myTMCapp.com

Installed Plug-ins

  • Shockwave Flash 11.3 r300
  • iTunes Detector Plug-in
  • 4.0.60310.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • ScorchPlugin
  • Musicnotes Viewer plugin 1.18.10 For more information visit www.musicnotes.com
  • Photodex Presenter Plugin 4,51,0,3003
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2

More Information

Application Basics
Name
Firefox
Version
6.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Fantapper
2.0.3
true
FantapperExtension@brandaffinity.net
Firebug
1.9.2
true
firebug@software.joehewitt.com
Giant Savings
0.83.14
true
crossriderapp4479@crossrider.com
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Modified Preferences
Name
Value
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110902133214
browser.startup.homepage_override.mstone
rv:6.0.2
extensions.lastAppVersion
6.0.2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1341949391
places.history.expiration.transient_current_max_pages
88221
places.last_vacuum
1306424074
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
8086
Device ID
0046
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2119
Driver Date
4-21-2010
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
DirectWrite Enabled
false (6.1.7600.16972)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
GPU Accelerated Windows
0/2. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.

jscher2000
  • Top 10 Contributor
2357 solutions 20872 answers

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.