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If flash player problem, is there anything wrong with doing a system restore to when it was working, and not updating flash player, but updating firefox?

Posted

flash player update and firefox update not compatible. Won't play videos or connect to web sites and freezes.. Solved by doing a system update on windows back to when it was working. This gives you a working flash player, and you don't update it, and cancel automatic updates. You can update firefox. A simple solution, just type in system restore in start menu and follow directions. Worried if there are downsides.

flash player update and firefox update not compatible. Won't play videos or connect to web sites and freezes.. Solved by doing a system update on windows back to when it was working. This gives you a working flash player, and you don't update it, and cancel automatic updates. You can update firefox. A simple solution, just type in system restore in start menu and follow directions. Worried if there are downsides.

Modified by jessbee

Chosen solution

Thanks for the responses. Here is my story: After updating firefox and flash player on June 22, I was unable to use my computer effectively. I am retired and use the computer for research, entertainment, and hobbies. and I could not reach sites, found sites freezing, could not play videos or hear conference calls. I tried to replace the flash player with older flash players, but kept getting messages that installation failed and I needed to install latest version, which I was trying to get rid of. I also reinstalled firefox and flash player, disabled real player, and cleared the cache and cookies. I did not try disabling protected mode which seemed complicated, nor did I know how to clear firefox cookies at that time. I decided to do a system restore to before June 22. I found that the installing and reinstalling and updates had used up most of my system restore dates, but I was able to find one from June 3, and ran it. If others are going to try this fix, they should do it before they run out of dates. The fix worked, and I did not see any ill effects. I do not have business files or important data,. I see that this might be a problem. However the difficulty of doing a system restore is much less than running firefox in safe mode or some of the other methods of getting an older flash player which I was unable to do. I also am not sure how to disable protected mode or rapid acceleration, but I can see that those should be tried along with the real player fix before doing a system restore which seems to be a last resort from your comments. I was more concerned with security than with loss of data. It seems that adobe is trying to protect firefox users from problems with viruses with the protected mode, and using flash in a prior unprotected mode was what I was concerned about. However, if I couldn't use the computer, the protected mode was not any help. I could shut it off and have it protected, for that matter. I did not want to suggest others do this fix if it was unsafe, but for me it was fast and easy at a time that I was about to give up. I wanted others to know about it, because it works, but I didn't want to be the cause of unintended consequences. So I guess I have concluded, use the fix at your own risk, and try the other sollutions first.

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Additional System Details

Installed Plug-ins

java flash real network

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
16784 solutions 151682 answers

You shouldn't use system restore that easily as it can have ill side effect.
Windows only restore some specific (white listed) files and that can cause a program like Firefox to stop working and you may suffer dataloss if you've added or changed files that system restore considers as changed.

See:

You shouldn't use system restore that easily as it can have ill side effect.<br /> Windows only restore some specific (white listed) files and that can cause a program like Firefox to stop working and you may suffer dataloss if you've added or changed files that system restore considers as changed. See: *https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox *http://forums.adobe.com/thread/1018071?tstart=0 *http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
jscher2000
  • Top 10 Contributor
8014 solutions 65511 answers

Personally, I don't trust Windows' System Restore feature, but others have had good luck with it.

If you want to roll back Flash to version 10.3 or 11.2, this article may help: Adobe Flash plugin has crashed - Prevent it from happening again.

Personally, I don't trust Windows' System Restore feature, but others have had good luck with it. If you want to roll back Flash to version 10.3 or 11.2, this article may help: [[Flash 11.3 crashes]].

Chosen Solution

Thanks for the responses. Here is my story: After updating firefox and flash player on June 22, I was unable to use my computer effectively. I am retired and use the computer for research, entertainment, and hobbies. and I could not reach sites, found sites freezing, could not play videos or hear conference calls. I tried to replace the flash player with older flash players, but kept getting messages that installation failed and I needed to install latest version, which I was trying to get rid of. I also reinstalled firefox and flash player, disabled real player, and cleared the cache and cookies. I did not try disabling protected mode which seemed complicated, nor did I know how to clear firefox cookies at that time. I decided to do a system restore to before June 22. I found that the installing and reinstalling and updates had used up most of my system restore dates, but I was able to find one from June 3, and ran it. If others are going to try this fix, they should do it before they run out of dates. The fix worked, and I did not see any ill effects. I do not have business files or important data,. I see that this might be a problem. However the difficulty of doing a system restore is much less than running firefox in safe mode or some of the other methods of getting an older flash player which I was unable to do. I also am not sure how to disable protected mode or rapid acceleration, but I can see that those should be tried along with the real player fix before doing a system restore which seems to be a last resort from your comments. I was more concerned with security than with loss of data. It seems that adobe is trying to protect firefox users from problems with viruses with the protected mode, and using flash in a prior unprotected mode was what I was concerned about. However, if I couldn't use the computer, the protected mode was not any help. I could shut it off and have it protected, for that matter. I did not want to suggest others do this fix if it was unsafe, but for me it was fast and easy at a time that I was about to give up. I wanted others to know about it, because it works, but I didn't want to be the cause of unintended consequences. So I guess I have concluded, use the fix at your own risk, and try the other sollutions first.

Thanks for the responses. Here is my story: After updating firefox and flash player on June 22, I was unable to use my computer effectively. I am retired and use the computer for research, entertainment, and hobbies. and I could not reach sites, found sites freezing, could not play videos or hear conference calls. I tried to replace the flash player with older flash players, but kept getting messages that installation failed and I needed to install latest version, which I was trying to get rid of. I also reinstalled firefox and flash player, disabled real player, and cleared the cache and cookies. I did not try disabling protected mode which seemed complicated, nor did I know how to clear firefox cookies at that time. I decided to do a system restore to before June 22. I found that the installing and reinstalling and updates had used up most of my system restore dates, but I was able to find one from June 3, and ran it. If others are going to try this fix, they should do it before they run out of dates. The fix worked, and I did not see any ill effects. I do not have business files or important data,. I see that this might be a problem. However the difficulty of doing a system restore is much less than running firefox in safe mode or some of the other methods of getting an older flash player which I was unable to do. I also am not sure how to disable protected mode or rapid acceleration, but I can see that those should be tried along with the real player fix before doing a system restore which seems to be a last resort from your comments. I was more concerned with security than with loss of data. It seems that adobe is trying to protect firefox users from problems with viruses with the protected mode, and using flash in a prior unprotected mode was what I was concerned about. However, if I couldn't use the computer, the protected mode was not any help. I could shut it off and have it protected, for that matter. I did not want to suggest others do this fix if it was unsafe, but for me it was fast and easy at a time that I was about to give up. I wanted others to know about it, because it works, but I didn't want to be the cause of unintended consequences. So I guess I have concluded, use the fix at your own risk, and try the other sollutions first.
cor-el
  • Top 10 Contributor
  • Moderator
16784 solutions 151682 answers
Try to uninstall the Flash 11.3 version. *http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html The Flash installer downloaded via this direct link will disable protected mode by default: *http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe *http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#install_in_a_firewall_proxy_server_environment