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Is it Mozilla Firefox version 13.0.1 compatible with Windows Server 2008

Posted

After installation of the above version of Firefox in Windows Server 2008. This browser seems working abnormally such as below:

1. If I open Firefox again after open & closed it once. It will prompt error message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

2. Mozilla Firefox hang when clearing history & caches etc.

After installation of the above version of Firefox in Windows Server 2008. This browser seems working abnormally such as below: 1. If I open Firefox again after open & closed it once. It will prompt error message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." 2. Mozilla Firefox hang when clearing history & caches etc.

Additional System Details

This happened

Not sure how often

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5

More Information

1. Checked Task Manager that firefox.exe is still running even we've closed. Every time it requires manually remove ! Even, after you removed the process from task manager, if you repeat the same step as I mentioned (1) in details corner.
2. Disabled all plugins, but not the permanent resolution.

cor-el
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17696 solutions 160119 answers

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See "Hang at exit":

See "Firefox hangs when you quit it":

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar. See "Hang at exit": *http://kb.mozillazine.org/Firefox_hangs See "Firefox hangs when you quit it": *https://support.mozilla.org/kb/Firefox+hangs
John99 971 solutions 13138 answers

Helpful Reply

Sorry I have no knowledge about servers, but AFAIK firefox 13 is officially compatible with Windows fro XP SP2 & Server 2003 through to Windows 7, so that should cover Windows server 2008. http://www.mozilla.org/en-US/firefox/13.0/system-requirements/

The problems you mention are probably related. It appears Firefox is not closing down properly, so you may need to kill an existing firefox.exe (or plugin container) before restarting.

As a troubleshooting step try setting Firefox not to clear cache and history at closedown. Has Firefox got permissions to access and modify required files without security software interfering ?

See

Sorry I have no knowledge about servers, but AFAIK firefox 13 is officially compatible with Windows fro XP SP2 & Server 2003 through to Windows 7, so that should cover Windows server 2008. http://www.mozilla.org/en-US/firefox/13.0/system-requirements/ The problems you mention are probably related. It appears Firefox is not closing down properly, so you may need to kill an existing firefox.exe (or plugin container) before restarting. As a troubleshooting step try setting Firefox not to clear cache and history at closedown. Has Firefox got permissions to access and modify required files without security software interfering ? See *[["firefox is already running but is not responding" error message - How to fix it]] * http://kb.mozillazine.org/Firefox_hangs * and possible the redirect from [[the bookmarks and history system will not be functional]]
AliceWyman
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240 solutions 2607 answers

Helpful Reply

Firefox 13.0.1 System Requirements are listed here: http://www.mozilla.org/en-US/firefox/13.0.1/system-requirements/ (it doesn't specifically list Windows Server 2008 but that doesn't mean it won't work).

See "Firefox is already running but is not responding" error message - How to fix it (and the related Profile in Use article) if you are getting that error.

If Firefox hangs when clearing history, you may have a corrupted places database. Ref: http://kb.mozillazine.org/Firefox_hangs#Hang_using_page_history (see http://kb.mozillazine.org/Firefox_hangs#Places_database for solutions).

Firefox 13.0.1 System Requirements are listed here: http://www.mozilla.org/en-US/firefox/13.0.1/system-requirements/ (it doesn't specifically list Windows Server 2008 but that doesn't mean it won't work). See [[Firefox is already running but is not responding]] (and the related [http://kb.mozillazine.org/Profile_in_use Profile in Use] article) if you are getting that error. If Firefox hangs when clearing history, you may have a corrupted places database. Ref: http://kb.mozillazine.org/Firefox_hangs#Hang_using_page_history (see http://kb.mozillazine.org/Firefox_hangs#Places_database for solutions).

Modified by AliceWyman

cor-el
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You can try to repair the places database with this extension:

You can try to repair the places database with this extension: *https://addons.mozilla.org/firefox/addon/places-maintenance/

Question owner

I've tried on links provided before but no luck, problem persists !

I've tried on links provided before but no luck, problem persists !

Modified by tingns

Question owner

Hi, co-rel

Thanks for your suggested solution but it doesn't work on Firefox 3.6.4 ! Anyway, thanks a lot ^^

Hi, co-rel Thanks for your suggested solution but it doesn't work on Firefox 3.6.4 ! Anyway, thanks a lot ^^

Question owner

Hi, AliceWyman

Thanks for your suggested solutions too. I have a question here, is it you mean that it probably work on Windows server 2008 but it might have flaws ?

TQ for your kind assistance ^^

Hi, AliceWyman Thanks for your suggested solutions too. I have a question here, is it you mean that it probably work on Windows server 2008 but it might have flaws ? TQ for your kind assistance ^^
John99 971 solutions 13138 answers

I will let Alice reply to your question, but an additional thought:

If you are in a corporate environment the long term stability version Firefox ESR may be of interest to you. www.mozilla.org/en-US/firefox/organizations/

I will let Alice reply to your question, but an additional thought: If you are in a corporate environment the long term stability version Firefox ESR may be of interest to you. www.mozilla.org/en-US/firefox/organizations/
AliceWyman
  • Moderator
240 solutions 2607 answers

tnsgns and John99,

I can't answer that question. The system requirements page needs to be reviewed and updated by Mozilla, if Windows Server 2008 is a supported OS (related bug is 640783).

'''tnsgns and John99,''' I can't answer that question. The system requirements page needs to be reviewed and updated by Mozilla, if Windows Server 2008 is a supported OS (related bug is [https://bugzilla.mozilla.org/show_bug.cgi?id=640783 640783]).