Having a problem with Firefox using Hotmail email. Inbox - as checking messages it freezes up or a 1 item window follows cursor and does not allow you to enter
I am having a problem accessing Hotmail email messages via Fireflox server. When I am in the Inbox, reviewing messages, it either freezes up or a "1 item" small icon window follows cursor and does not allow me to enter messages or do anything. Have to log off and start over. Suggestions>?
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Can you detect any pattern to it, whether related to messages with attachments, or particular advertising on the page, etc.?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
orange Firefox button or Tools menu > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete the site's cookies here
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Then try reloading the page and logging in again. Does that help?
No, it doesn't seem like there is a particular type of email message that this occurs on. It happens periodically/daily - it either freezes up and does not allow you to access anything, until you log out and sign in again. Or, there is a "1 item" icon window (that is what it actually says on window) that follows cursor around and does not allow you to access/enter any messages.
I tried suggestion and will see how it goes. Thank you, David