
I have been using Firefox for years but recently when I tried to watch some videos on Facebook that my friend had uploaded, I was unsuccessful.Can someone help?
Whenever I would try to watch a video posted by someone on Facebook, nothing would happen when I pressed the 'play' button. With Internet Explorer, however, the video would play normally.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
I also noticed that some software has change the keyword.URL pref that sets how searches via the locaction bar are done.
See:
You can try to use this extension to reset the search settings.