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what is the best free malware and spyware removal program?

Posted

I get pop ups saying I have trojans and it will not leave the page. My system did crash and I do not have any icons and my files and pictures are all gone. I use my McAfee icon to go to the internet. I also have a solid blue screen now. What is the best malware and spyware removal program I can start with? thank you soooo much! Have an awesome day!

I get pop ups saying I have trojans and it will not leave the page. My system did crash and I do not have any icons and my files and pictures are all gone. I use my McAfee icon to go to the internet. I also have a solid blue screen now. What is the best malware and spyware removal program I can start with? thank you soooo much! Have an awesome day!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • McAfee MSC FF plugin DLL
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 1,2,1,2044
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Hasan 469 solutions 5600 answers

Perform all the suggestions mentioned in this article -> Troubleshoot Firefox issues caused by malware

  • Restart your system

Check and tell if you are having any more problems using Firefox.

Perform all the suggestions mentioned in this article -> [[Is my Firefox problem a result of malware]] * Restart your system Check and tell if you are having any more problems using Firefox.
cor-el
  • Top 10 Contributor
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12120 solutions 112654 answers

Helpful Reply

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Do a malware check with some malware scanning programs on the Windows computer.<br /> You need to scan with all programs because each program detects different malware.<br /> Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br /> *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware *http://www.superantispyware.com/ - SuperAntispyware *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy You can also do a check for a rootkit infection with TDSSKiller. *http://support.kaspersky.com/viruses/solutions?qid=208280684 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
ffxsf 6 solutions 77 answers

Chosen Solution

Here's some more great tools: * http://www.eset.com/us/online-scanner/ * http://www.pandasecurity.com/activescan/index/ * https://www.f-secure.com/en/web/home_global/protection/free-online-tools/free-online-tools * http://www.gmer.net/ * http://www.kaspersky.com/virusscanner If youre having severe problems you can try the various rescue disks provided e.g. by kaspersky and f-secure

Modified by ffxsf

Question owner

Thanks bunches!!!

Thanks bunches!!!