Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

1.can't find live chat 2. Firefox recommends updating, but I can't find entrance to the sequence to do this

  • 2 replies
  • 5 have this problem
  • 12 views
  • Last reply by user633449

more options

I have scrolled thru all the Firefox pages I can fine...nowhere can I find where to access live chat. Also have a message my Firefox version is outdated...but I can't find where to install a newer version

I have scrolled thru all the Firefox pages I can fine...nowhere can I find where to access live chat. Also have a message my Firefox version is outdated...but I can't find where to install a newer version

All Replies (2)

more options
more options

There is no live chat anymore, it was stopped for now to increase emphasis on the forums.

To update Firefox, you will simply need to click on Help on the menu bar on the top of your screen (Where it says File, Edit, View, etc), then go to "About Firefox". Then click "Apply Update" after it finishes downloading. Your Firefox will restart, and you'll be up to date :)

read Update Firefox to the latest release for more information.