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Flash doesn't show in ff - no errors, just empty space. Right click doesnt show anything. In all other browsers everything's ok.

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Flash doesn't show in ff 13.0 - no errors, just empty space. Right click on the space where flash is supposed to be doesnt show anything. In all other browsers everything's ok.

Flash doesn't show in ff 13.0 - no errors, just empty space. Right click on the space where flash is supposed to be doesnt show anything. In all other browsers everything's ok.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.1"
  • Google Update
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • The Quest3D engine enables rich 3D content in your browser. For more information visit www.quest3d.com
  • Mozilla ActiveX control and plugin module
  • Office Plugin for Netscape Navigator
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1739

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:13.0) Gecko/20100101 Firefox/13.0

More Information

philipp
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5306 solutions 23425 answers

download & install the flash plugin from http://get.adobe.com/flashplayer/. (IE uses a different plugin architecture, chrome ships with itss own plugin - for other browsers like firefox, opera, safari you'll have to use the version from the link above)

download & install the flash plugin from [http://get.adobe.com/flashplayer/]. (IE uses a different plugin architecture, chrome ships with itss own plugin - for other browsers like firefox, opera, safari you'll have to use the version from the link above)

Question owner

Did so twice, with no result.

Did so twice, with no result.
Avenged7X 1 solutions 8 answers
Try 4,6 & 8. http://support.mozilla.org/en-US/kb/Basic%20Troubleshooting
philipp
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5306 solutions 23425 answers

does it work if you install it from this direct link?: http://aihdownload.adobe.com/bin/install_flashplayer11x32_mssd_aih.ex... (you'll have to close all firefox windows before you start the installation)

does it work if you install it from this direct link?: [http://aihdownload.adobe.com/bin/install_flashplayer11x32_mssd_aih.exe] (you'll have to close all firefox windows before you start the installation)

Question owner

Thank you Madperson. There's no problem with installation. It worked fine both from adobe's site same as with the direct link provided by you. Yet it doesnt solve the problem with flash displaying.

I also restarted ff in safe mode - no avail.

Any other ideas?

Thank you Madperson. There's no problem with installation. It worked fine both from adobe's site same as with the direct link provided by you. Yet it doesnt solve the problem with flash displaying. I also restarted ff in safe mode - no avail. Any other ideas?
philipp
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5306 solutions 23425 answers

is shockwave flash showing up in firefox under tools > addons > plugins & set to active?

is shockwave flash showing up in firefox under tools > addons > plugins & set to active?

Question owner

is shockwave flash showing up in firefox under tools > addons > plugins & set to active?

It does show and it is active. It's 11.2 r202. Tried to disable/enable it - no good.

''is shockwave flash showing up in firefox under tools > addons > plugins & set to active? '' It does show and it is active. It's 11.2 r202. Tried to disable/enable it - no good.
philipp
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5306 solutions 23425 answers

Helpful Reply

do you have any extensions installed that might interfere with flash content (i.e. adblock, flashblock, noscript ...)? you might want to try to start firefox into Troubleshoot Firefox issues using Safe Mode (close all firefox windows and press the shift key while launching firefox) and check if flash in working in there - that would be an indication that something in your configuration (most likelay addons) is blocking it....

do you have any extensions installed that might interfere with flash content (i.e. adblock, flashblock, noscript ...)? you might want to try to start firefox into [[Safe Mode]] (close all firefox windows and press the shift key while launching firefox) and check if flash in working in there - that would be an indication that something in your configuration (most likelay addons) is blocking it....

Question owner

Did so. Restarted in safe mode, yet no flash displaying. Weird though, there's no problem in displaying complete flash sites like this - http://websman.net/ , but as for flash banners or flash headers - nothing. Empty space.

So it's not about flash player or addons.

Did so. Restarted in safe mode, yet no flash displaying. Weird though, there's no problem in displaying complete flash sites like this - [http://websman.net/ http://websman.net/ ], but as for flash banners or flash headers - nothing. Empty space. So it's not about flash player or addons.
philipp
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5306 solutions 23425 answers

hmm this is rather baffling, you could also check if firefox has a direct connection to the internet & traffic is not routed through a proxy that might filter banners. in tools > advanced > network > connection-settings... the option "no proxy" should be selected. or have look into your security software that might offer a similar feature...

could you also copy the content shown in help > troubleshooting information and paste it here, maybe we'll find another clue in there?!

hmm this is rather baffling, you could also check if firefox has a direct connection to the internet & traffic is not routed through a proxy that might filter banners. in tools > advanced > network > connection-settings... the option "no proxy" should be selected. or have look into your security software that might offer a similar feature... could you also copy the content shown in help > troubleshooting information and paste it here, maybe we'll find another clue in there?!

Question owner

madperson, thank you very much for your help.

"No proxy" option didnt help - did what you said, reloaded ff, yet nothing happened. I didnt change any options in my antivirus or other programs lately. Also, no new programs or updates were made except for the automatic ff update.

As for troubleshooting info - can i somehow show you a screenshot? For copy/paste makes it a long messed up text.

madperson, thank you very much for your help. "No proxy" option didnt help - did what you said, reloaded ff, yet nothing happened. I didnt change any options in my antivirus or other programs lately. Also, no new programs or updates were made except for the automatic ff update. As for troubleshooting info - can i somehow show you a screenshot? For copy/paste makes it a long messed up text.
philipp
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5306 solutions 23425 answers

you could send me a PM when you click on my name - i don't mind if itÄs a bit scrambled ;-)

you could send me a PM when you click on my name - i don't mind if itÄs a bit scrambled ;-)
KeiraTG 2 solutions 15 answers

Helpful Reply

It would appear the latest flash version is not happy working with FF. This one of the many reports: http://forums.adobe.com/message/3258109#3258109 Webcams not working, video not showing up, no right click menu, etc.. I suggest uninstalling the latest version and moving back to an older version of flashplayer untill the problems have been solved. You can find an archive here:http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_11.1.102.63_archive.zip Obviously you can also choose to try and solve the problem with the help of this madperson that helped me out before. :)

It would appear the latest flash version is not happy working with FF. This one of the many reports: http://forums.adobe.com/message/3258109#3258109 Webcams not working, video not showing up, no right click menu, etc.. I suggest uninstalling the latest version and moving back to an older version of flashplayer untill the problems have been solved. You can find an archive here:http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_11.1.102.63_archive.zip Obviously you can also choose to try and solve the problem with the help of this madperson that helped me out before. :)
cor-el
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17482 solutions 158001 answers

There are other things that need your attention.

Your plugins list shows that you have the Mozilla ActiveX plugin installed.

  • Mozilla ActiveX control and plugin module

The Mozilla ActiveX plugin is not compatible with Firefox 2 versions and later and you should remove it. For instructions on how to remove the Mozilla ActiveX plugin see:


Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

There are other things that need your attention. Your plugins list shows that you have the Mozilla ActiveX plugin installed. *Mozilla ActiveX control and plugin module The Mozilla ActiveX plugin is not compatible with Firefox 2 versions and later and you should remove it. For instructions on how to remove the Mozilla ActiveX plugin see: * http://kb.mozillazine.org/ActiveX ---- Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes