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No Reload/Go/Stop combination icon in Firefox 10 ESR


I've installed Firefox 10 ESR on Windows XP. The documentation says that if comes per default with the Reload/Go/Stop combination icon in the Navigation Bar but I do not have this icon in my Navigation Bar.

When I open View -> Toolbars -> Customize, the combination icon appears in my Navigation Bar, but it disappears when I close the Customize window, and the combination button is not a choice in the Customize list.

How can I get the combination icon permanently into my Navigation Bar ?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Version
  • Google Talk Plugin Video Accelerator version:
  • Google Update
  • GEPlugin
  • IBM 821 Conference Plugin for Mozilla version
  • Picasa plugin
  • IE Tab Plug-in for Mozilla/Firefox
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0 for Mozilla browsers
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Office Plugin for Netscape Navigator


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:10.0.4) Gecko/20100101 Firefox/10.0.4

More Information

SafeBrowser 550 solutions 2392 answers

In Firefox 4 and newer versions, the Go, Stop and Reload buttons are combined in one button at the right end of the URL or Address bar. The button changes depending on the activity:

  • green Go arrow when typing in the address bar
  • red Stop ("X") button while page is loading
  • gray Reload (circular arrow) when page is finished loading.

Separate buttons are possible:

  1. Open Customize Toolbar window by clicking Firefox button > Option > Toolbar Layout OR clicking View > Toolbars > Customize if using the Menu Bar OR right-click in an empty space on a toolbar and choose Customize
  2. While the Customize window is open, Stop and Reload buttons will show separated between the address bar and the search bar
  3. While the Customize window is open, drag the buttons anywhere on the Navigation toolbar
    • order Reload-Stop will combine into one button
    • order Stop-Reload will remain separate buttons
    • or drag a "Separator" from the Customize window between Reload-Stop and they will remain separate
  4. click Done at bottom right of Customize window to finish

See: https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Question owner

I had found this link too. But this link says 1) That the Reload/Go/Stop button is displayed per default which is not the case in my browser, and 2) The Reload/Go/Stop button is not a choice in my browser in Customize toolbars so I cannot add it either. See attached screen shots.

SafeBrowser 550 solutions 2392 answers

Helpful Reply

Look at the image below and read the instructions about "Separate buttons are possible" in my original reply. The buttons are not in the "Customize Toolbar" window but the Stop and Reload buttons are separated out of the right end of the Address bar when the "Customize Toolbar" window is open. The Go button (arrow) will remain associated at the right end of the Address bar.

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser