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Some websites' buttons or menus dont work. Error console shows a "window.open is not a function" error

Posted

I am running FF 12.0 Beta. On some websites, links, menu items and buttons do not work. I checked the Error Console and receive the same message every time.

Timestamp: 4/4/2012 8:56:36 AM Error: window.open is not a function Source File: http://www.feedly.com/home Line: 202

Timestamp: 4/4/2012 8:59:17 AM Error: window.open is not a function Source File: http://www.domenicosrestaurant.net/lmpres70.js Line: 2

Timestamp: 4/4/2012 8:59:51 AM Error: window.open is not a function Source File: http://www.endicottalliance.org/menu_com.js Line: 261

I am running FF 12.0 Beta. On some websites, links, menu items and buttons do not work. I checked the Error Console and receive the same message every time. Timestamp: 4/4/2012 8:56:36 AM Error: window.open is not a function Source File: http://www.feedly.com/home Line: 202 Timestamp: 4/4/2012 8:59:17 AM Error: window.open is not a function Source File: http://www.domenicosrestaurant.net/lmpres70.js Line: 2 Timestamp: 4/4/2012 8:59:51 AM Error: window.open is not a function Source File: http://www.endicottalliance.org/menu_com.js Line: 261

Chosen solution

Narrowed it down to the NoScript Add-on. I'll be submitting the bug to them.

I appreciate your help - I should have known to troubleshoot the Add-Ons first ;)

Read this answer in context 1

Additional System Details

Sites Affected

http://www.feedly.com/home#personalize

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Google Update
  • 1.118.0
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 0.70.4
  • GEPlugin
  • ESN Launch Mozilla Plugin
  • ESN Sonar Mozilla Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
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{F8A55C97-3DB6-4961-A81D-0DE0080E53CB}
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5
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easy.app.tabs@phob.net
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true
elemhidehelper@adblockplus.org
feedly
9.1
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feedly@devhd
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{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
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NoSquint
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nosquint@urandom.ca
Restartless Restart
8
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restartless.restart@erikvold.com
ShowIP
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compatibility@addons.mozilla.org
Anti-Aliasing Tuner
11.12.01.01
false
aatuner@hotmint.com
Battlefield Play4Free
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false
battlefieldplay4free@ea.com
CheckPlaces
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checkplaces@andyhalford.com
Copy URL
1.2
false
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Ctrl-Tab
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ctrl-tab@design-noir.de
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Microsoft .NET Framework Assistant
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{20a82645-c095-46ed-80e3-08825760534b}
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1
false
search.tabs@prospector.labs.mozilla
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oauthorizer@mozillamessaging.com
OptimizeGoogle
0.79.1
false
optimizegoogle@optimizegoogle.com
Recall Monkey
21
false
recallmonkey@prospector.labs.mozilla
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1.2.1
false
testpilot@labs.mozilla.com
UI Fixer
1.4.4
false
ff4uifix@nikolakocic.com
Wallflower
1.0
false
jid1-uB4sJEPvR2m4QQ@jetpack
Web Developer
1.1.9
false
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Graphics
Adapter Description
ATI Radeon HD 5800 Series
Vendor ID
0x1002
Device ID
0x6898
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
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GPU Accelerated Windows
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AzureBackend
direct2d

Vivek 289 solutions 2084 answers

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Hi, Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If the new profile is okay, you can later [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&r=1&e=sph&as=s copy the needed personal data] from the old profile. Firefox stores your personal data and settings in [http://kb.mozillazine.org/Profile_folder another location (profile folder)] separate from its [http://kb.mozillazine.org/Installation_directory files/folder]. A new profile would have the default Firefox settings in '''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Options%20window Options] and [http://kb.mozillazine.org/About:config about:config], and usually would also be empty of '''Extensions''' and themes ('''Appearance''') in '''Tools''' > '''Add-ons''', and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., ('''Tools''' > [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History '''Clear Recent History''']). [https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto] [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder & Files] [http://kb.mozillazine.org/About:config_entries about:config Entries]

Chosen Solution

Narrowed it down to the NoScript Add-on. I'll be submitting the bug to them.

I appreciate your help - I should have known to troubleshoot the Add-Ons first ;)

Narrowed it down to the NoScript Add-on. I'll be submitting the bug to them. I appreciate your help - I should have known to troubleshoot the Add-Ons first ;)
Vivek 289 solutions 2084 answers

No problem :) Thanks for the helpful information.

No problem :) Thanks for the helpful information.