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Java is not detected by firefox

Posted

I am trying to access web pages that require Java, and although I have the latest version of Java and Firefox installed and plugin enabled the web pages are issuing error messages stating Java is nt installed, the same pages work ok on IE, so the issue is between Firefox and Java.

Chosen solution

Can you please go into Start, then Control Panel, then Add or Remove programs. Uninstall all versions of Java there (old versions of Java left over from other installations can cause problems.

Then download and install http://javadl.sun.com/webapps/download/AutoDL?BundleId=62313. Does that help your issue?

Also, I noticed you are using a very out of data version of Flash, Download and install the latest version http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.0"
  • Shockwave Flash 10.2 r152
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612
  • Citrix ICA Client Plugin (Win32)
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
PC Sync 2 Synchronisation Extension
1.0.0.732
false
bkmrksync@nokia.com
Modified Preferences
Name
Value
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://business-solutions.emea.att.com/emeagcsc/UKCustom/default.aspx
browser.startup.homepage_override.buildID
20120312181643
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d10
3
gfx.blacklist.layers.direct3d10-1
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.layers.opengl
3
gfx.blacklist.suggested-driver-version
6.14.10.5284
gfx.blacklist.webgl.angle
3
gfx.blacklist.webgl.msaa
3
gfx.blacklist.webgl.opengl
3
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1333447427
places.history.expiration.transient_current_max_pages
92689
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
8086
Device ID
2a42
Adapter RAM
Unknown
Adapter Drivers
igxprd32
Driver Version
6.14.10.4980
Driver Date
8-25-2008
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

Chosen Solution

Can you please go into Start, then Control Panel, then Add or Remove programs. Uninstall all versions of Java there (old versions of Java left over from other installations can cause problems.

Then download and install http://javadl.sun.com/webapps/download/AutoDL?BundleId=62313. Does that help your issue?

Also, I noticed you are using a very out of data version of Flash, Download and install the latest version http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe

Question owner

Thanks, uninstalling Java did it, looks like I had two versions on the machine !