X
Tap here to go to the mobile version of the site.

Support Forum

Lots of website problems. May be Java problem.

Posted

I will try to give as much details as possible. 1. Some youtube videos won't play. 2. Thumbnails won't show. 3Facebook won't load at all. All I get is the top toolbar. Can't see newsfeed, messages ect. 4.Omegle doesn't work. 5. On the website reddit, I can't log out. 6. I can't upvote or downvote. 7. I can't minimize a thread. 8.On some fourms I can't do more options like add pics. These are the errors I get. http://i.imgur.com/1BSx9.png

I tried disabling ALL addons and plugins. I tried un-installing. I tried clearing cache. I tried clearing history. I even made sure javasrcript was enabled. The weird thing is, it's not only firefox.Chrome and IE do it too! Help!

EDIT:Yahoo does not work either. I had to confirm on my phone

I will try to give as much details as possible. 1. Some youtube videos won't play. 2. Thumbnails won't show. 3Facebook won't load at all. All I get is the top toolbar. Can't see newsfeed, messages ect. 4.Omegle doesn't work. 5. On the website reddit, I can't log out. 6. I can't upvote or downvote. 7. I can't minimize a thread. 8.On some fourms I can't do more options like add pics. These are the errors I get. http://i.imgur.com/1BSx9.png I tried disabling ALL addons and plugins. I tried un-installing. I tried clearing cache. I tried clearing history. I even made sure javasrcript was enabled. The weird thing is, it's not only firefox.Chrome and IE do it too! Help! EDIT:Yahoo does not work either. I had to confirm on my phone

Modified by Skylerguns

Chosen solution

Holy shit....okay. I am a dumbass. Found out the problem. I blocked java from my router settings by accident when I was trying to ENABLE java. I am a dumbass. Thanks guys for your time...

Read this answer in context 0

Additional System Details

Sites Affected

http://www.facebook.com/, www.reddit.com and more

Installed Plug-ins

  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Shockwave Flash 11.1 r102
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
4chan Extension
0.4.5.18
true
extension@4chan.org
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Export Cookies
1.2
true
exportcookies@aag
Reddit Enhancement Suite
4.0.3
true
jid1-xUfzOsOFlzSOXg@jetpack
AVG Safe Search
12.0.0.1912
false
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
fbdownloader
1.0.4
false
fbdownloader@KMcore
FBPhotoZoom
1.4
false
fbphotozoom@installdaddy.com
Skype Click to Call
5.10.0.9560
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Somoto Toolbar
1.0.0.0
false
{652853ad-5592-4231-88c6-706613a52e61}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://www.google.com/
browser.startup.homepage_override.buildID
20120312181643
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
gfx.blacklist.layers.opengl
5
gfx.blacklist.webgl.opengl
5
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1332292833
places.history.expiration.transient_current_max_pages
100642
places.history.expiration.transient_optimal_database_size
161026866
plugin.disable_full_page_plugin_for_types
privacy.cpd.cookies
false
privacy.cpd.offlineApps
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.csp.enable
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4250
Vendor ID
1002
Device ID
9715
Adapter RAM
256
Adapter Drivers
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.930.0.0
Driver Date
12-5-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16961)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 4250) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d

Jeremy Eramian 0 solutions 17 answers

Hello skylarguns make sure your Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers is enabled if this does not work email me at jeremyeramian@gmail.com and we can get some screen shots of the issue in action in the mean time ill work on it.

Hello skylarguns make sure your Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers is enabled if this does not work email me at jeremyeramian@gmail.com and we can get some screen shots of the issue in action in the mean time ill work on it.

Question owner

How do I check that? And I can not email. Yahoo does not work. However, I can email on my phone but that is much more difficult. Is thier another way we can connect? IM?

How do I check that? And I can not email. Yahoo does not work. However, I can email on my phone but that is much more difficult. Is thier another way we can connect? IM?
Jeremy Eramian 0 solutions 17 answers

well the java plug in is well a plug in and you can go to your regular plugin menu and check if it is enabled and i can private message you on here and see if we can connect that way for the time being.

well the java plug in is well a plug in and you can go to your regular plugin menu and check if it is enabled and i can private message you on here and see if we can connect that way for the time being.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Question owner

Didn't work :(

Didn't work :(
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls ---- Do a malware check with some malware scanning programs on the Windows computer.<br /> You need to scan with all programs because each program detects different malware.<br /> Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br /> *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware *http://www.superantispyware.com/ - SuperAntispyware *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy *http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
jscher2000
  • Top 10 Contributor
8699 solutions 71103 answers

Are you running security software? Check for options related to "third party" sites. For example, Facebook splits their content over multiple domains. If the filter blocks fbcdn.net when viewing Facebook.com, that will break the site.

Are you running security software? Check for options related to "third party" sites. For example, Facebook splits their content over multiple domains. If the filter blocks fbcdn.net when viewing Facebook.com, that will break the site.

Question owner

Nope :( And my malware check didn't find anything

Nope :( And my malware check didn't find anything
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers
See also: *http://kb.mozillazine.org/Error_loading_websites *https://support.mozilla.org/kb/Error+loading+web+sites *https://support.mozilla.org/kb/web-pages-dont-load You can try to reset (power off/on) the router.
jscher2000
  • Top 10 Contributor
8699 solutions 71103 answers

The fact that your other browsers are suffering the same issue really points to something systemic.

Are you using any proxy services such as Anonymizer or Tor?

Can you check the Windows hosts file to see whether any domains are redirected? To do that:

Right-click the icon for Notepad and Run as Administrator.

Use File > Open and paste this and press Enter to open the hosts file:

C:\Windows\System32\drivers\etc\hosts

(The hosts file has no file extension, it's just hosts).

By default, every line in this file starts with the # symbol, making Windows ignore that line. If various domains are listed and associated with IP addresses, that may divert them from their true locations to other locations.

The fact that your other browsers are suffering the same issue really points to something systemic. Are you using any proxy services such as Anonymizer or Tor? Can you check the Windows hosts file to see whether any domains are redirected? To do that: Right-click the icon for Notepad and Run as Administrator. Use File > Open and paste this and press Enter to open the hosts file: C:\Windows\System32\drivers\etc\hosts (The hosts file has no file extension, it's just hosts). By default, every line in this file starts with the # symbol, making Windows ignore that line. If various domains are listed and associated with IP addresses, that may divert them from their true locations to other locations.
Jeremy Eramian 0 solutions 17 answers

I also told him the same and it also could be the rare possibility that the java runtime and or java could have corrupt files

I also told him the same and it also could be the rare possibility that the java runtime and or java could have corrupt files

Question owner

Restarting router didn't help :(

Restarting router didn't help :(
Jeremy Eramian 0 solutions 17 answers

Ok well i cant think really anything now but corrupt files can you jscher2000

Ok well i cant think really anything now but corrupt files can you jscher2000
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

Can you load blocked content like images if you paste the URL in the location bar?

  • Tools > Page Info > Media

Does the Net logging in the Web Console give any information?

  • Web Developer > Web Console (Shift+Ctrl+K)

You can also try to check the response headers with the Liv Http Headers extension.

Can you load blocked content like images if you paste the URL in the location bar? *Tools > Page Info > Media Does the Net logging in the Web Console give any information? *Web Developer > Web Console (Shift+Ctrl+K) You can also try to check the response headers with the Liv Http Headers extension. * https://addons.mozilla.org/firefox/addon/live-http-headers/

Modified by cor-el

Question owner

Adobe Flash player does not work either. I have the plugin installed, and pages still tell me it does not work, or doesn't load.

1. Yes it shows images and doesn't block them

2. Nothing there.

3. Didn't work :( nothing happened

Adobe Flash player does not work either. I have the plugin installed, and pages still tell me it does not work, or doesn't load. 1. Yes it shows images and doesn't block them 2. Nothing there. 3. Didn't work :( nothing happened
Jeremy Eramian 0 solutions 17 answers

you could try reinstalling the adobe flash player or even upgrading to a newer one and see if that works first

you could try reinstalling the adobe flash player or even upgrading to a newer one and see if that works first
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

Make sure that you install the 32 bit version of the Flash player.

You can find the 32 bit version of the Flash Player installer for a 32 bit Firefox version here (scroll down to Flash Player (32 bit)):

Make sure that you install the 32 bit version of the Flash player. You can find the 32 bit version of the Flash Player installer for a 32 bit Firefox version here (scroll down to Flash Player (32 bit)): * http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

Question owner

Adobe flash won't install. I tried automatic install from a third party, and I tried manual instal. When I try manual install, it won't pop up for me to download.

Adobe flash won't install. I tried automatic install from a third party, and I tried manual instal. When I try manual install, it won't pop up for me to download.
Jeremy Eramian 0 solutions 17 answers

ok so java runs the popup that would provide you the option to open the file so it is a Java error

ok so java runs the popup that would provide you the option to open the file so it is a Java error

Question owner

32 bit won't install. It tells me it already has been install. which I did ealier. And 62 bit installed fine. However youtube vidoes now work, but games like this won't http://www.totaljerkface.com/happy_wheels.php?detect=false Another problem on my list :\

32 bit won't install. It tells me it already has been install. which I did ealier. And 62 bit installed fine. However youtube vidoes now work, but games like this won't http://www.totaljerkface.com/happy_wheels.php?detect=false Another problem on my list :\