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Script quits working - this is when multiple tabs are open

Posted

Script quits working - this is when multiple tabs are open and I go to close one. First, I have to click to close the tab multiple times before it closes, then a 'new tab' opens on it's own. The script error reads Script: chrome://browser/content/tabbrowser.xml:1644 I have to then close the window, reopen it, and then all previous tabs open, and yet another 'new tab' opens. None of my tabs are closing with one click, all need two or more before they close. I love Firefox and have used for years, this really must be fixed.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.1 r102
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Vivek 310 solutions 2084 answers

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Options

Question owner

It continues to happen in safe mode. I have none of the known problematic extensions. The only ones installed are Photobucket uploader 1.3.3 and Xmarks 4.0.5 I have and use only the original 'theme'

My plugin add-ons are:

Windows Live - up to date,  
Silverlight plugin - up to date

Shockwave flash - up to date Quicktime plugin - up to date iTunes Application detector - up to date Adobe Acrobat - NOT up to date - downloaded the file, but says I must close Firefox to complete install and even though I close Ff, it still keeps giving me the 'must close' message to complete the update

Vivek 310 solutions 2084 answers

You can try to End Process Firefox in the Task Manager (Ctrl + Shift + Esc) Processes tab, if it is still open.

Question owner

Thank you.... ok, that worked as far as closing Ff. now all are up to date, and it is continuing to happen.

Vivek 310 solutions 2084 answers

Please temporarily check if this happens in a new profile.

Question owner

Yes, it happens in a new, temp profile

Vivek 310 solutions 2084 answers

Did this start after the update?? If you have security software you may have to re-trust Firefox and its supporting files/child processes. You can also try to Disable all the Plugins in Tools > Add-ons.

Question owner

I don't know which update you are referring too. I can tell you it's been happening a couple weeks now. I have disabled all plugins and it continues to happen

Vivek 310 solutions 2084 answers

I mean the Firefox update. Please also see AV/Firewalls. If possible you can try to check in the Windows Safe Mode with Networking.

Question owner

Ok, I'll try that. I have to leave for a bit. I appreciate your time and efforts, I'll be sure to post on this thread again when I return. Is there a way to undo the Ff update? Or find out when It was done? Thanks

Vivek 310 solutions 2084 answers

You can find the update history via Tools > Options > Advanced > Update > Show Update History, but there are no undo options. Options > Advanced

Options

Question owner

Ok, I have done all suggestions so far........... continuing issue

Vivek 310 solutions 2084 answers

While in Windows Safe Mode please reinstall Firefox on top of the current installation. Please also see this for taking a backup.

Firefox Latest

Question owner

ok, working on this now

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96758 answers

Which security software (firewall, anti-virus) do you have?

Question owner

Ok redid my Ff in windows safe mode. Didn't lose anything so I didn't reinstall my profile, but the issue still continues.

I am only using windows for my firewall and virus protection I believe.


My Reg Clean Pro has been coming up with 'stopped working' errors about the same time.

Question owner

Ok, I'm off for nite....... Hope to pick this back up with you when I wake. Thank you for your time and efforts.

Vivek 310 solutions 2084 answers

I think it would be a good idea to do a malware scan using two or more different scanners.

Norton

Kaspersky

F-Secure

Bitdefender

Trend

Microsoft

You can also try a more thorough scan using a live CD, though there is a chance that if any system files (infected/suspicious) are deleted the system may not start again. It would be a good idea to post in a security forum before doing this.

Microsoft

Antivir

F-Secure

Kaspersky

AVG

Can you also please attach a screenshot of the error: Add images: below Post a Reply on this page.

Question owner

Working on this now

Question owner

Microsoft ran fine.......... completed. Went to do Trend House Call and this is what I got - another script error