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Firefox 3.6.28 crashes

Posted

My Firefox 3.6.28 browser keeps crashing unexpectedly. I already tried using Firefox on Safe Mode, but it did not crash. I believe it might be an add-on that might be causing the crashes, but I'm not sure if it is or which add-on is it. I do not want to upgrade to Firefox beyong 3.6+ because I worked too hard to configure/accustom the current 1 I have to my preference. And a lot of my addons are incompatible with Firefox browser versions 4 & up.

Additional System Details

Crash ID

9428ec73-6afb-4f24-9247-3df1b2120322

Installed Plug-ins

  • Easy and convenient screenshot tool
  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Version 2.7.6.6619
  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 15.0.2.72
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • Google Update
  • Shockwave Flash 11.2 r202
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • iTunes Detector Plug-in
  • DivX Web Player version 2.1.1.94
  • DivX VOD Helper Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 5.0.61118.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Version 0.9.19, Copyright 2006-2012 Veetle Inchttp://www.veetle.com/
  • Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28

More Information

Application Basics
Name
Firefox
Version
3.6.28
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Foobar
1.6.2
true
foobar@unnecessarilylongurl.com
404 : File is Not Found ? Now it will be!
1.3
true
waybackbutton@lazar.kovacevic
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Element Hiding Helper for Adblock Plus
1.1.4
true
elemhidehelper@adblockplus.org
Adblock Plus Pop-up Addon
0.3
true
adblockpopups@jessehakanen.net
Flagfox
4.1.13
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
AniWeather
0.8.32
true
{4176DFF4-4698-11DE-BEEB-45DA55D89593}
Autofill Forms
0.9.8.3
true
autofillForms@blueimp.net
Social Fixer
6.301
true
betterfacebook@mattkruse.com
BetterSearch
5.1
true
{2bfc8624-5b8a-4060-b86a-e78ccbc38509}
ChromEdit Plus
2.9.0
true
chromeditplus@webdesigns.ms11.net
Color That Site!
0.14
true
ColourThatSite@einspeiser.de
NoSquint
2.1.5
true
nosquint@urandom.ca
English (Australian) Dictionary
2.1.2
true
en-AU@dictionaries.addons.mozilla.org
British English Dictionary
1.19.1
true
en-GB@dictionaries.addons.mozilla.org
Canadian English Dictionary
2.0.4
true
en-CA@dictionaries.addons.mozilla.org
English (South Africa) spell checker
20110323
true
en-ZA@dictionaries.addons.mozilla.org
Spanish (Venezuela) spell check dictionary
1.1.10
true
es-ve@dictionaries.addons.mozilla.org
Diccionario español Argentina
2.5
true
es-AR@dictionaries.addons.mozilla.org
Diccionario español Mexico
1.1.2
true
es-MX@dictionaries.addons.mozilla.org
Diccionario de Español/España
1.5
true
es-es@dictionaries.addons.mozilla.org
Craigslist Car Research
0.948
true
{6582cb39-1ab0-409a-8fdb-1ec365569a2e}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Extended Copy Menu
1.6.1
true
{2E18002D-DF43-4c65-9FDA-40D02F066D9E}
external IP
0.9.9.6
true
externalip@erik.morlin
Fasterfox Lite
3.9.4Lite
true
FasterFox_Lite@BigRedBrent
FoxClocks
2.9.35
true
{d37dc5d0-431d-44e5-8c91-49419370caa1}
FoxyProxy Basic
2.6
true
foxyproxy-basic@eric.h.jung
Free Gifts Application Box
1.0.2
true
{3886ded7-245e-441b-ab11-e1e27b937c04}
Wiktionary and Google Translate
5.6
true
googledictionary@toptip.ca
Lazarus: Form Recovery
2.3
true
lazarus@interclue.com
Greasemonkey
0.9.18
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Stylish
1.2.2
true
{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Image Zoom
0.4.6
true
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
My Image Here
1.2
true
myimage@captaincaveman.nl
Myibidder (Myibay) Bid Sniper for eBay
1.2.4
true
firefox1@myibay.com
OpinionCloud (for YouTube)
1.9
true
opinioncloud@webis.de
Phone Number Lookup
2.0
true
PhoneNumberLookupAddon@wherecall.com
Power Twitter
2.02
true
{b2509cd4-17cd-45ed-8146-a82af038f493}
Print Edit
8.0
true
printedit@DW-dev
ReminderFox
1.9.9.5.1
true
{ada4b710-8346-4b82-8199-5de2b400a6ae}
Show Youtube Star Ratings
1.2
true
{a3442e61-57b7-4a7f-b0c8-e1e20a2278a9}
SkipScreen
0.6.4
true
SkipScreen@SkipScreen
Spam Ratings
0.935
true
toolbar@spamratings.com
Tab Mix Lite
3.6.6
true
tab.mix.lite@hemiolasun.tw
Text Link
4.0.2011021601
true
{54BB9F3F-07E5-486c-9B39-C7398B99391C}
URL Fixer
3.1
true
{0fa2149e-bb2c-4ac2-a8d3-479599819475}
Vacuum Places Improved
1.2
true
VacuumPlacesImproved@lultimouomo-gmail.com
WOT
20120302
true
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
YouTube Auto Replay
2.71
true
YouTubeAutoReplay@arikv.com
YouTube mp3
1.0.4
true
info@youtube-mp3.org
Take A Break
1.2
true
takeabreak@ttt-jl.blogspot.com
Destroy the Web
1.2
true
{7BDB48D1-CD94-4B99-A5A4-E418B9EE6532}
ColorfulTabs
4.6.5
true
{0545b830-f0aa-4d7e-8820-50a4629a56fe}
ImTranslator
4.11
true
{9AA46F4F-4DC7-4c06-97AF-5035170634FE}
Java Console
6.0.23
true
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
ChatZilla
0.9.88.1
true
{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}
Multiple Tab Handler
0.6.2011120101
true
multipletab@piro.sakura.ne.jp
PopupSound
0.1.6
true
{dc0fa140-3db2-73ec-e852-912722c852fa}
DivX Plus Web Player HTML5 <video>
2.1.1.94
true
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
DivX HiQ
2.1.1.94
true
{6904342A-8307-11DF-A508-4AE2DFD72085}
Java Console
6.0.24
true
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Rainbow
1.5.1
true
rainbow@colors.org
LightShot (screenshot tool)
2.0.1
true
{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
RealPlayer Browser Record Plugin
15.0.2
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Java Console
6.0.25
true
{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
take me to url
1.3
true
takemetourl@sandeep.kothari
Status-bar Calculator
2.1
true
calculator@cmcculloh
SpellBound
4.0.0
true
spellbound@sourceforge.net
Show Go!
1.0.3
true
showgo@supernova00
Photobucket Uploader
1.3.3
true
pbupload@photobucket.com
Locator
3.5.20090705
true
{05f6a7ea-896b-11da-8bde-f66bad1e3fff}
Fission
1.0.9
true
{1280606b-2510-4fe0-97ef-9b5a22eafe41}
CuteMenus - Crystal SVG
1.9.3
true
{63df8e21-711c-4074-a257-b065cadc28d8}
TextAloud 3 Toolbar
3.0.9
true
{99a0337c-6303-4879-b72e-500fd9aaca8c}
Java Console
6.0.27
true
{CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
AdChange For Adblock Plus
1.2
true
AdChangeForAdblockPlus@tmathieu
Better JTV
1.2.5
true
{1fc895a6-2042-46ec-a61b-233165b4c218}
Babylon
1.2.0
true
ffxtlbr@babylon.com
Java Console
6.0.31
true
{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
Exit Button Firefox
0.4.2
true
{94B08592-E5B4-45ff-A0BE-C1D975458688}
Minimize On Start and Close
1.3.2
true
{480adee0-f020-4fef-917d-b05502b17aaf}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
0
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.yahoo.com/
browser.startup.homepage_override.buildID
20110413222027
browser.startup.homepage_override.mstone
rv:1.9.2.28
browser.tabs.warnOnClose
false
browser.zoom.siteSpecific
false
dom.max_script_run_time
0
extensions.lastAppVersion
3.6.28
keyword.URL
http://blekko.com/?source=c3348dd4&tbp=url&toolbarid=blekkotb&u=___userid___&q=
network.cookie.prefsMigrated
true
network.dnsCacheEntries
512
network.dnsCacheExpiration
3600
network.http.max-connections
48
network.http.max-connections-per-server
24
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
8
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.pipelining.ssl
true
network.http.proxy.pipelining
true
places.history.enabled
false
places.last_vacuum
1329010410
print.print_printer
Canon MP470 series Printer
print.printer_Canon_MP470_series_Printer.print_bgcolor
false
print.printer_Canon_MP470_series_Printer.print_bgimages
false
print.printer_Canon_MP470_series_Printer.print_command
print.printer_Canon_MP470_series_Printer.print_downloadfonts
false
print.printer_Canon_MP470_series_Printer.print_edge_bottom
0
print.printer_Canon_MP470_series_Printer.print_edge_left
0
print.printer_Canon_MP470_series_Printer.print_edge_right
0
print.printer_Canon_MP470_series_Printer.print_edge_top
0
print.printer_Canon_MP470_series_Printer.print_evenpages
true
print.printer_Canon_MP470_series_Printer.print_footercenter
print.printer_Canon_MP470_series_Printer.print_footerleft
&PT
print.printer_Canon_MP470_series_Printer.print_footerright
&D
print.printer_Canon_MP470_series_Printer.print_headercenter
print.printer_Canon_MP470_series_Printer.print_headerleft
&T
print.printer_Canon_MP470_series_Printer.print_headerright
&U
print.printer_Canon_MP470_series_Printer.print_in_color
true
print.printer_Canon_MP470_series_Printer.print_margin_bottom
0.5
print.printer_Canon_MP470_series_Printer.print_margin_left
0.5
print.printer_Canon_MP470_series_Printer.print_margin_right
0.5
print.printer_Canon_MP470_series_Printer.print_margin_top
0.5
print.printer_Canon_MP470_series_Printer.print_oddpages
true
print.printer_Canon_MP470_series_Printer.print_orientation
0
print.printer_Canon_MP470_series_Printer.print_pagedelay
500
print.printer_Canon_MP470_series_Printer.print_paper_data
1
print.printer_Canon_MP470_series_Printer.print_paper_height
11.00
print.printer_Canon_MP470_series_Printer.print_paper_size_type
0
print.printer_Canon_MP470_series_Printer.print_paper_size_unit
0
print.printer_Canon_MP470_series_Printer.print_paper_width
8.50
print.printer_Canon_MP470_series_Printer.print_reversed
false
print.printer_Canon_MP470_series_Printer.print_scaling
1.00
print.printer_Canon_MP470_series_Printer.print_shrink_to_fit
true
print.printer_Canon_MP470_series_Printer.print_to_file
false
print.printer_Canon_MP470_series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MP470_series_Printer.print_unwriteable_margin_left
0
print.printer_Canon_MP470_series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MP470_series_Printer.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cache
false
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.history
false
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.sessions
false
privacy.clearOnShutdown.siteSettings
true
privacy.cpd.siteSettings
true
privacy.popups.sound_url
C:\Users\david\Videos\Converted Files\applause-8.wav
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Hi erick4good,

If you don't have the issue in Safe Mode while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

mike100 0 solutions 4 answers

I am using FF 12. I upgraded from 3.6.28. I never had a problem with it crashing at a printing attempt. My friend uses 3.6.28. As of this writing. FF crashes at every attempt at printing her YAHOO email, a new issue. Is there an easy solution? I read some of the advice here which I do not understand. Would it be easier simply to upgrade her to 12? That version always prints everything and anything. Why is it always the case that using the FILE/PRINT combo for email always prints only one page of the three or four, in YAHOO, while using the YAHOO PRINT choice prints ALL email pages? This is the case for any browser. This is not as important as the crashing issue. Any usable help welcome. reeltoreelguy@gmail.com.

ffxsf 10 solutions 77 answers

You all should update to Firefox 12, 3.6 doesnt get security updates anymore