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Latest Windows updates trashed Firefox -- Cannot restore-3 times, different restore points, didn't work. HELP

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  • Last reply by cor-el
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Updated Windows this a.m. (19 Mar 2012). Now all windows in Firefox come up "text only" -- cannot re-establish previous system.

Updated Windows this a.m. (19 Mar 2012). Now all windows in Firefox come up "text only" -- cannot re-establish previous system.

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Using "System Restore" can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.

You need to (re)install software that was affected by the system restore.

Remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a freshly downloaded Firefox copy to do a clean install.