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Pull-down menu activation makes FF vanish from the screen--no freeze, just poof! Pls help!

Posted

When I try to buy something from a 'shopping cart' with pull-down option, as soon as I click on the pull-down button, FF disappears. No error message, just crashes.

Additional System Details

Crash ID

http://crash-stats.mozilla.com/report/index/bp-b2597f90-f612-479f-aaba-c4b372120318

Installed Plug-ins

  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.1 r102
  • Google Update
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Updater pluginhttp://pack.google.com/
  • Logitech Device Detection
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.633
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • getplusplusadobe162100
  • npmnqmp 989898989877
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Photodex Presenter Plugin 4,00,0,2442
  • ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows
  • DivX Web Player version 1.4.2.7
  • npdivxplayerplugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Office Plugin for Netscape Navigator
  • MetaStream 3 Plugin r4

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24 (.NET CLR 3.5.30729) FBSMTWB

More Information