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I've just updated to firefox 10.0.2 and now a site that I have visited frequently that contains a live traffic cam will no longer load. The site is at http://video.dot.ca.gov/asx/D5-Morrissey-Blvd-at-1.asx

Posted

This site will load successfully in chrome.

This site will load successfully in chrome.

Chosen solution

The link http://video.dot.ca.gov/asx/D5-Morrissey-Blvd-at-1.asx works fine for me using the Windows Media Player plugin. Your plugins list shows both Npdsplay.dll (the OLD WMP plugin, included with Windows XP) and np-mswmp.dll, which is the NEW Microsoft Windows Media Player Firefox plugin.

The old plugin may be causing a conflict with the new plugin. Try disabling the OLD Windows Media Player Plug-in Dynamic Link Library (File name: npdsplay.dll) in the Firefox Tools -> Add-ons -> Plugins list.

Reference links:

Read this answer in context 0

Additional System Details

Sites Affected

http://video.dot.ca.gov/asx/D5-Morrissey-Blvd-at-1.asx

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Google Update
  • LogMeIn, Inc. Remote Access Components
  • Microsoft Lync 2010 Meeting Join Plug-in
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.0"
  • ActiveTouch General Plugin Container Version 103
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • ActiveTouch General Plugin Container Version 105
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

More Information

Swarnava Sengupta 482 solutions 3211 answers

Can you check this issue on Firefox 11?

Can you check this issue on Firefox 11? * getfirefox.com

Question owner

Just downloaded 11. Still doesn't work. Pops up an external player that also won't play the live streaming video. Chrome plays it fine.

Just downloaded 11. Still doesn't work. Pops up an external player that also won't play the live streaming video. Chrome plays it fine.
AliceWyman
  • Moderator
195 solutions 2266 answers

Chosen Solution

The link http://video.dot.ca.gov/asx/D5-Morrissey-Blvd-at-1.asx works fine for me using the Windows Media Player plugin. Your plugins list shows both Npdsplay.dll (the OLD WMP plugin, included with Windows XP) and np-mswmp.dll, which is the NEW Microsoft Windows Media Player Firefox plugin.

The old plugin may be causing a conflict with the new plugin. Try disabling the OLD Windows Media Player Plug-in Dynamic Link Library (File name: npdsplay.dll) in the Firefox Tools -> Add-ons -> Plugins list.

Reference links:

The link http://video.dot.ca.gov/asx/D5-Morrissey-Blvd-at-1.asx works fine for me using the Windows Media Player plugin. Your plugins list shows both '''Npdsplay.dll''' (the OLD WMP plugin, included with Windows XP) and '''np-mswmp'''.dll, which is the NEW Microsoft Windows Media Player Firefox plugin. The old plugin may be causing a conflict with the new plugin. Try disabling the OLD Windows Media Player Plug-in Dynamic Link Library (File name: npdsplay.dll) in the Firefox Tools -> Add-ons -> Plugins list. Reference links: *[[Video or audio does not play]] *[[Using the Windows Media Player plugin with Firefox]] *http://kb.mozillazine.org/Windows_Media_Player

Modified by AliceWyman

Question owner

That was it. Thanks!

That was it. Thanks!
AliceWyman
  • Moderator
195 solutions 2266 answers

Thanks for posting back to let us know that disabling the old WMP plugin was the solution.

Thanks for posting back to let us know that disabling the old WMP plugin was the solution.