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Firefox crashes

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by John99

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Recently i started having those weird crashes whenever i try to minimize my firefox, doesnt matter on what webpage i am whenever i minimize it it crashes everything else seems to be in perfect working order. I get this from the details:

AdapterDeviceID: 68b8 AdapterVendorID: 1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0.2 AvailableVirtualMemory: 1687384064 BuildID: 20120215223356 CrashTime: 1331006488 EMCheckCompatibility: true Email: snown16@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1330775427 Notes: AdapterVendorID: 1002, AdapterDeviceID: 68b8, AdapterSubsysID: 1482174b, AdapterDriverVersion: 8.930.0.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 159 StartupTime: 1331006346 SystemMemoryUsePercentage: 31 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: about:home Vendor: Mozilla Version: 10.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] DATAGRAM 10 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{07512349-928C-41E5-A0E4-7349B52091DA}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{07512349-928C-41E5-A0E4-7349B52091DA}] DATAGRAM 4 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{88394595-7015-4564-9B97-A47BB9F19FEB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{88394595-7015-4564-9B97-A47BB9F19FEB}] DATAGRAM 2 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] DATAGRAM 11 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2F14B826-0934-4832-AEBC-C54AE73DD5F1}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2F14B826-0934-4832-AEBC-C54AE73DD5F1}] DATAGRAM 9 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F011C167-D963-4430-BA55-EA8D771820E4}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F011C167-D963-4430-BA55-EA8D771820E4}] DATAGRAM 8 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{221F2289-24FE-4E31-B6FE-9B9743127CFF}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{221F2289-24FE-4E31-B6FE-9B9743127CFF}] DATAGRAM 7 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{122C5D07-DBA4-46DC-A446-9BF8D0DE1F2E}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{122C5D07-DBA4-46DC-A446-9BF8D0DE1F2E}] DATAGRAM 6 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8DAD6A24-CEE8-4880-A644-46240433F127}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8DAD6A24-CEE8-4880-A644-46240433F127}] DATAGRAM 5 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7584E151-875D-4131-9E93-647D0CF3986A}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7584E151-875D-4131-9E93-647D0CF3986A}] DATAGRAM 3 : 2 : 2 : 

This report also contains technical information about

Recently i started having those weird crashes whenever i try to minimize my firefox, doesnt matter on what webpage i am whenever i minimize it it crashes everything else seems to be in perfect working order. I get this from the details: AdapterDeviceID: 68b8 AdapterVendorID: 1002 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0.2 AvailableVirtualMemory: 1687384064 BuildID: 20120215223356 CrashTime: 1331006488 EMCheckCompatibility: true Email: snown16@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1330775427 Notes: AdapterVendorID: 1002, AdapterDeviceID: 68b8, AdapterSubsysID: 1482174b, AdapterDriverVersion: 8.930.0.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 159 StartupTime: 1331006346 SystemMemoryUsePercentage: 31 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: about:home Vendor: Mozilla Version: 10.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] DATAGRAM 10 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] DATAGRAM 0 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{07512349-928C-41E5-A0E4-7349B52091DA}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{07512349-928C-41E5-A0E4-7349B52091DA}] DATAGRAM 4 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{88394595-7015-4564-9B97-A47BB9F19FEB}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{88394595-7015-4564-9B97-A47BB9F19FEB}] DATAGRAM 2 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{BBF09A2D-6AC4-4117-8E37-0C9376C0E592}] DATAGRAM 11 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2F14B826-0934-4832-AEBC-C54AE73DD5F1}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2F14B826-0934-4832-AEBC-C54AE73DD5F1}] DATAGRAM 9 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F011C167-D963-4430-BA55-EA8D771820E4}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F011C167-D963-4430-BA55-EA8D771820E4}] DATAGRAM 8 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{221F2289-24FE-4E31-B6FE-9B9743127CFF}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{221F2289-24FE-4E31-B6FE-9B9743127CFF}] DATAGRAM 7 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{122C5D07-DBA4-46DC-A446-9BF8D0DE1F2E}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{122C5D07-DBA4-46DC-A446-9BF8D0DE1F2E}] DATAGRAM 6 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8DAD6A24-CEE8-4880-A644-46240433F127}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8DAD6A24-CEE8-4880-A644-46240433F127}] DATAGRAM 5 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4AAB6884-EE3C-48EE-9A40-39C11F229C4E}] DATAGRAM 1 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7584E151-875D-4131-9E93-647D0CF3986A}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7584E151-875D-4131-9E93-647D0CF3986A}] DATAGRAM 3 : 2 : 2 : This report also contains technical information about

All Replies (5)

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Please give a couple of the firefox crash IDs
The info above possibly represents crash info submitted to microsoft.

Please have a look at the article firefox crashes the useful info here is the Crash ID from very recently submitted crashes. You did post 34365b76-c183-4ae3-b593-11b2bc4aa74a but that does not look like it is a Firefox submitted CrashID. When submitted the Fifefox crash IDs become prefixed with bp- whilst we do not need that prefix it does help confirm that the crash report was successfully submitted, also the string terminates with a plane text numbered date code in the format yymmdd

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9d96141e-4870-4521-86b1-357df2120306 Also i liked to add that those crashes happen in safe mode as well.

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OK thanks for that. Does this only seem to happen when you minimise Firefox and not otherwise?

Report for your CrashID : 9d96141e-4870-4521-86b1-357df2120306

  • Signature: @0x0 | KiUserCallbackDispatcher

Someone else who understands such matters may determine for instance that the problem is with Windows rather than with Firefox.

Perhaps you could provide another couple of CrashIDs, and could you please say what was happening when these crashes occurred, did it happen when you tried to minimise Firefox?

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444d9d78-31ec-4a6a-97bd-c56a32120308 latest crash id i got and yes it happens only when i try to minimize firefox everything else works fine.

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Tha tgives the same crash signature. It is probably worth trying theWindows 7 afe mode, that you can enter by using the F8 key. If that solves the problem it i a Windows problem,or something that is run from Window that is causing the problem.

If that does not prevent the problem maybe consider filing a bug fo the problem by clicking on the link Report this crash in the Crash ID report.

Modified by John99