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When I click something, the popup window is always blank and never loads. Help!

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I have disabled all of my extensions/ad ons and it still doesn't make a difference. This happens across many different websites.

I have disabled all of my extensions/ad ons and it still doesn't make a difference. This happens across many different websites.

Chosen solution

Hi,

Could you try browsing the web in Safe Mode and tell me does that solve the problem? Also it would be nice to give me some screenshot so i could see the precise problem of yours.

Does this happen when there's a pop-up private message on Forums and Firefox doesn't allow or only pop-up Window?

You should also update your Mozilla Firefox to the latest version at Mozilla Website !

If this helped you can mark this as solved next to my reply.

Thanks,

Borian

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Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Facebook Video Calling by Skype
  • WebEx64 General Plugin Container Version 202
  • RealPlayer Plugin
  • Java Plug-In 2 for NPAPI Browsers
  • Coupons Inc., Coupon Printing FireFox Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • DivX VOD Helper Plug-in
  • DivX Web Player version 2.1.2.265
  • 4.0.60531.0
  • iPhoto6
  • Microsoft Office for Mac SharePoint Browser Plug-in

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:10.0.1) Gecko/20100101 Firefox/10.0.1

More Information

Borian 6 solutions 35 answers

Chosen Solution

Hi,

Could you try browsing the web in Safe Mode and tell me does that solve the problem? Also it would be nice to give me some screenshot so i could see the precise problem of yours.

Does this happen when there's a pop-up private message on Forums and Firefox doesn't allow or only pop-up Window?

You should also update your Mozilla Firefox to the latest version at Mozilla Website !

If this helped you can mark this as solved next to my reply.

Thanks,

Borian

Hi, Could you try browsing the web in [https://support.mozilla.org/en-US/kb/Safe%20Mode Safe Mode] and tell me does that solve the problem? Also it would be nice to give me some [https://en.wikipedia.org/wiki/Screenshot screenshot] so i could see the precise problem of yours. Does this happen when there's a pop-up private message on Forums and Firefox doesn't allow or only pop-up Window? You should also update your Mozilla Firefox to the latest version at [http://www.mozilla.org Mozilla Website] ! If this helped you can mark this as solved next to my reply. Thanks, Borian

Modified by Borian

Question owner

Restarting in Safe Mode worked. Now that I am out of safe mode everything seems to work ok. Do you think that it will just go back to doing it again, or was this a permeant fix?

Restarting in Safe Mode worked. Now that I am out of safe mode everything seems to work ok. Do you think that it will just go back to doing it again, or was this a permeant fix?
Borian 6 solutions 35 answers

I think that could fix the thing if now is working still fine.

I would like you to tell me what did you check from this image you chosen while opening Safe Mode?

If u disabled all add-ons and now it's working normally try enable one by one and see wich one is causing the problems...

I hope this should peramently fix it...

I think that could fix the thing if now is working still fine. I would like you to tell me what did you check from this [http://kb.mozillazine.org/images/SafeMode-Fx36.png image] you chosen while opening Safe Mode? If u disabled all add-ons and now it's working normally try enable one by one and see wich one is causing the problems... I hope this should peramently fix it...

Question owner

Yes, I just left everything blank and continued in safe mode. I enabled all of my add-ons again and it is working. So I don't know if it was an add on or not.

Yes, I just left everything blank and continued in safe mode. I enabled all of my add-ons again and it is working. So I don't know if it was an add on or not.
Borian 6 solutions 35 answers

Well then this seems solved.

Maybe there was something else causing the problem and was disabled while being in Safe Mode and still is disabled.

So, i hope this lasts perament, if my answer solved your problem (the one that did actually) please next to it mark it as "Solved!" :)

Thanks,

Borian

Well then this seems solved. Maybe there was something else causing the problem and was disabled while being in Safe Mode and still is disabled. So, i hope this lasts perament, if my answer solved your problem (the one that did actually) please next to it mark it as "Solved!" :) Thanks, Borian