Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

updating Firefox causes server reset

  • 2 replies
  • 2 have this problem
  • Last reply by bjromaine

more options

whenever I attempt to update to the latest Firefox, I get an error that the server was reset. I have tried this from 2 different locations which means different internet access accommodations. Also happened on 2 different computers.

All Replies (2)

more options

Try to download the Firefox installer from

Save the file to the desktop and close Firefox (File > Exit) before starting the installation with a double-click on that desktop icon.

more options

I got an error in IE that Internet Explorer cannot display the webpage.