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web site barchart.com charts do not allow interactive charts with this version of firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by AliceWyman

urodoc92
urodoc92

Web site barchart.com does not allow me to make my interactive charts. It states that firefox this version is not compatible with the ability to create these charts. Need this fixed or need to go back to older version until it is compatible

Web site barchart.com does not allow me to make my interactive charts. It states that firefox this version is not compatible with the ability to create these charts. Need this fixed or need to go back to older version until it is compatible

Chosen solution

Contact the website to fix their browser detection. As a workaround you can try installing the User Agent Switcher add-on and creating a UA so that sites think you are using Firefox 9. See Latest Firefox issues under "Websites say I need to update Firefox but I'm on the latest version" for details.

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All Replies (3)

Tim
Tim

This is most likely an issue with the site detecting the 2 digit version number of Firefox....

How do you get to the page that is showing you the message?

urodoc92
urodoc92 Question owner

How do I correct this and if not possible return to an earlier version of firefox? 

   Thankyou for the assistance!!
AliceWyman
AliceWyman
  • Moderator

Chosen Solution

Contact the website to fix their browser detection. As a workaround you can try installing the User Agent Switcher add-on and creating a UA so that sites think you are using Firefox 9. See Latest Firefox issues under "Websites say I need to update Firefox but I'm on the latest version" for details.