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Firefox crashes immediately upon opening

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firefox crashes immediately upon opening. I attempted to open it in safe mode and it crashed immediately as well.

I have removed firefox and reinstalled it but it still crashes. I have updated plug ins.

firefox crashes immediately upon opening. I attempted to open it in safe mode and it crashed immediately as well. I have removed firefox and reinstalled it but it still crashes. I have updated plug ins.

Additional System Details

Crash ID

Crash ID: bp-b252567f-74e9-42de-b5de-422292110106

Installed Plug-ins

windows media player plug in 7.7.1.0 quick time plug in 7.7.1.0 shockwave flash 11.1.102.55 java embedding plug in 1.6.0.30

all are up to date

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; BRI/2)

More Information

Application Basics
Name
Firefox
Version
10.0
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Gmail Manager
0.6.4.1
true
{582195F5-92E7-40a0-A127-DB71295901D7}
Oberon GamesBar
1.1.0.81
true
gamesbar@oberon-media.com
Read It Later
2.1.4
true
isreaditlater@ideashower.com
Skype Click to Call
5.9.0.9216
true
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
ClickPotatoLite Component
10.0.668.0
false
ClickPotatoLite@ClickPotatoLite.com
RealPlayer Browser Record Plugin
14.0.7
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Special Savings
1.2.0.8
false
superfish@superfish.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
www.msn.com
browser.startup.homepage_override.buildID
20120129021758
browser.startup.homepage_override.mstone
rv:10.0
browser.tabs.warnOnClose
false
dom.ipc.plugins.enabled.npmywebs.dll
false
extensions.lastAppVersion
10.0
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d10
3
gfx.blacklist.layers.direct3d10-1
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.layers.opengl
3
gfx.blacklist.webgl.angle
3
gfx.blacklist.webgl.msaa
3
gfx.blacklist.webgl.opengl
3
network.cookie.prefsMigrated
true
network.protocol-handler.warn-external.dnupdate
false
places.database.lastMaintenance
1328127243
places.history.expiration.transient_current_max_pages
78614
places.history.expiration.transient_optimal_database_size
125781606
places.last_vacuum
1303616988
print.print_printer
WorkForce 610(Network)
print.printer_Canon_Inkjet_MX310_series.print_bgcolor
false
print.printer_Canon_Inkjet_MX310_series.print_bgimages
false
print.printer_Canon_Inkjet_MX310_series.print_command
print.printer_Canon_Inkjet_MX310_series.print_downloadfonts
false
print.printer_Canon_Inkjet_MX310_series.print_edge_bottom
0
print.printer_Canon_Inkjet_MX310_series.print_edge_left
0
print.printer_Canon_Inkjet_MX310_series.print_edge_right
0
print.printer_Canon_Inkjet_MX310_series.print_edge_top
0
print.printer_Canon_Inkjet_MX310_series.print_evenpages
true
print.printer_Canon_Inkjet_MX310_series.print_footercenter
print.printer_Canon_Inkjet_MX310_series.print_footerleft
&PT
print.printer_Canon_Inkjet_MX310_series.print_footerright
&D
print.printer_Canon_Inkjet_MX310_series.print_headercenter
print.printer_Canon_Inkjet_MX310_series.print_headerleft
&T
print.printer_Canon_Inkjet_MX310_series.print_headerright
&U
print.printer_Canon_Inkjet_MX310_series.print_in_color
true
print.printer_Canon_Inkjet_MX310_series.print_margin_bottom
0.5
print.printer_Canon_Inkjet_MX310_series.print_margin_left
0.5
print.printer_Canon_Inkjet_MX310_series.print_margin_right
0.5
print.printer_Canon_Inkjet_MX310_series.print_margin_top
0.5
print.printer_Canon_Inkjet_MX310_series.print_oddpages
true
print.printer_Canon_Inkjet_MX310_series.print_orientation
0
print.printer_Canon_Inkjet_MX310_series.print_pagedelay
500
print.printer_Canon_Inkjet_MX310_series.print_paper_data
1
print.printer_Canon_Inkjet_MX310_series.print_paper_height
11.00
print.printer_Canon_Inkjet_MX310_series.print_paper_size_type
0
print.printer_Canon_Inkjet_MX310_series.print_paper_size_unit
0
print.printer_Canon_Inkjet_MX310_series.print_paper_width
8.50
print.printer_Canon_Inkjet_MX310_series.print_reversed
false
print.printer_Canon_Inkjet_MX310_series.print_scaling
1.00
print.printer_Canon_Inkjet_MX310_series.print_shrink_to_fit
true
print.printer_Canon_Inkjet_MX310_series.print_to_file
false
print.printer_Canon_Inkjet_MX310_series.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_MX310_series.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_MX310_series.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_MX310_series.print_unwriteable_margin_top
0
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top
0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages
true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
&D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_page_delay
50
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
8.50
print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
print.printer_Send_To_OneNote_2007.print_bgcolor
false
print.printer_Send_To_OneNote_2007.print_bgimages
false
print.printer_Send_To_OneNote_2007.print_command
print.printer_Send_To_OneNote_2007.print_downloadfonts
false
print.printer_Send_To_OneNote_2007.print_edge_bottom
0
print.printer_Send_To_OneNote_2007.print_edge_left
0
print.printer_Send_To_OneNote_2007.print_edge_right
0
print.printer_Send_To_OneNote_2007.print_edge_top
0
print.printer_Send_To_OneNote_2007.print_evenpages
true
print.printer_Send_To_OneNote_2007.print_footercenter
print.printer_Send_To_OneNote_2007.print_footerleft
&PT
print.printer_Send_To_OneNote_2007.print_footerright
&D
print.printer_Send_To_OneNote_2007.print_headercenter
print.printer_Send_To_OneNote_2007.print_headerleft
&T
print.printer_Send_To_OneNote_2007.print_headerright
&U
print.printer_Send_To_OneNote_2007.print_in_color
true
print.printer_Send_To_OneNote_2007.print_margin_bottom
0.5
print.printer_Send_To_OneNote_2007.print_margin_left
0.5
print.printer_Send_To_OneNote_2007.print_margin_right
0.5
print.printer_Send_To_OneNote_2007.print_margin_top
0.5
print.printer_Send_To_OneNote_2007.print_oddpages
true
print.printer_Send_To_OneNote_2007.print_orientation
0
print.printer_Send_To_OneNote_2007.print_pagedelay
500
print.printer_Send_To_OneNote_2007.print_paper_data
1
print.printer_Send_To_OneNote_2007.print_paper_height
11.00
print.printer_Send_To_OneNote_2007.print_paper_size_type
0
print.printer_Send_To_OneNote_2007.print_paper_size_unit
0
print.printer_Send_To_OneNote_2007.print_paper_width
8.50
print.printer_Send_To_OneNote_2007.print_reversed
false
print.printer_Send_To_OneNote_2007.print_scaling
1.00
print.printer_Send_To_OneNote_2007.print_shrink_to_fit
true
print.printer_Send_To_OneNote_2007.print_to_file
false
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top
0
print.printer_WorkForce_610(Network).print_bgcolor
false
print.printer_WorkForce_610(Network).print_bgimages
false
print.printer_WorkForce_610(Network).print_command
print.printer_WorkForce_610(Network).print_downloadfonts
false
print.printer_WorkForce_610(Network).print_edge_bottom
0
print.printer_WorkForce_610(Network).print_edge_left
0
print.printer_WorkForce_610(Network).print_edge_right
0
print.printer_WorkForce_610(Network).print_edge_top
0
print.printer_WorkForce_610(Network).print_evenpages
true
print.printer_WorkForce_610(Network).print_footercenter
print.printer_WorkForce_610(Network).print_footerleft
&PT
print.printer_WorkForce_610(Network).print_footerright
&D
print.printer_WorkForce_610(Network).print_headercenter
print.printer_WorkForce_610(Network).print_headerleft
&T
print.printer_WorkForce_610(Network).print_headerright
&U
print.printer_WorkForce_610(Network).print_in_color
true
print.printer_WorkForce_610(Network).print_margin_bottom
0.5
print.printer_WorkForce_610(Network).print_margin_left
0.5
print.printer_WorkForce_610(Network).print_margin_right
0.5
print.printer_WorkForce_610(Network).print_margin_top
0.5
print.printer_WorkForce_610(Network).print_oddpages
true
print.printer_WorkForce_610(Network).print_orientation
0
print.printer_WorkForce_610(Network).print_page_delay
50
print.printer_WorkForce_610(Network).print_pagedelay
500
print.printer_WorkForce_610(Network).print_paper_data
1
print.printer_WorkForce_610(Network).print_paper_height
11.00
print.printer_WorkForce_610(Network).print_paper_size_type
0
print.printer_WorkForce_610(Network).print_paper_size_unit
0
print.printer_WorkForce_610(Network).print_paper_width
8.50
print.printer_WorkForce_610(Network).print_reversed
false
print.printer_WorkForce_610(Network).print_scaling
1.00
print.printer_WorkForce_610(Network).print_shrink_to_fit
true
print.printer_WorkForce_610(Network).print_to_file
false
print.printer_WorkForce_610(Network).print_unwriteable_margin_bottom
0
print.printer_WorkForce_610(Network).print_unwriteable_margin_left
0
print.printer_WorkForce_610(Network).print_unwriteable_margin_right
0
print.printer_WorkForce_610(Network).print_unwriteable_margin_top
0
privacy.cpd.cache
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.csp.enable
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
8086
Device ID
0046
Adapter RAM
Unknown
Adapter Drivers
igdumdx32 igd10umd32
Driver Version
8.15.10.2302
Driver Date
2-11-2011
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Direct2D Enabled
Blocked for your graphics card because of unresolved driver issues.
DirectWrite Enabled
false (6.1.7601.17563)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics card because of unresolved driver issues.
GPU Accelerated Windows
0/1. Blocked for your graphics card because of unresolved driver issues.

Hasan 469 solutions 5600 answers

-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans.

Check and tell if its working.

-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans. * Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php * SuperAntispyware - http://www.superantispyware.com/ * Spybot Search & Destroy - http://www.safer-networking.org/en/index.html * Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php Check and tell if its working.