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In FireFox 9, loading secure web pages running on non-standard ports works just fine. In FireFox 10, those same pages do not load and a "The connection was reset" message is displayed.

Posted

How can this be fixed so functionality returns as per FF9 and below?

This occurs on any secured website running on a non-standard port, with FF10.

How can this be fixed so functionality returns as per FF9 and below? This occurs on any secured website running on a non-standard port, with FF10.

Additional System Details

Installed Plug-ins

  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • Shockwave Flash 11.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Windows Activation Technologies Plugin for Mozilla
  • 4.0.60831.0
  • Foxit Reader Plug-In For Firefox and Netscape
  • Version 1.1.11, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • NPWLPG
  • Fortinet SSL VPN FortiControl Firefox Plugin
  • Fortinet SSL VPN CacheClean Firefox Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

Hasan 469 solutions 5600 answers

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


May not be related to your problem but some of your Firefox Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Perform the suggestions mentioned in the following articles: * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache] * [[Troubleshooting extensions and themes]] Check and tell if its working. ------------------------------------------------------------------------------------------ May not be related to your problem but some of your Firefox Plugins are out-dated * Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/] * '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
hematose 1 solutions 4 answers

< X-Post from https://support.mozilla.org/en-US/questions/917315#answer-315144 >

I don't think this is restricted to Firefox. I've noted this behaviour with IE9, Firefox 10.0.2, Opera Mobile (on my phone) and Chrome(latest version) with my Linksys E3000 router (I access it from https://<IP>) and my 3ware RAID card management suite, 3DM2 (I access it from https://localhost:888 ).

Notably, the only thing amiss that I've been able to see in the certificates (I'm no expert) is that the one from Linksys has issue and expiry dates in 1969 and 1970 respectively. However, I don't think this is the cause since 3DM2 has proper looking issue dates and has the identical problem.

Coincidentally, I noticed this happening after a fresh reinstall of Windows 7 x64 with virtually nothing installed on it (FF, Office 2007), so I don't think it's something wrong with the other software on the machine.

< X-Post from https://support.mozilla.org/en-US/questions/917315#answer-315144 > I don't think this is restricted to Firefox. I've noted this behaviour with IE9, Firefox 10.0.2, Opera Mobile (on my phone) and Chrome(latest version) with my Linksys E3000 router (I access it from https://<IP>) and my 3ware RAID card management suite, 3DM2 (I access it from https://localhost:888 ). Notably, the only thing amiss that I've been able to see in the certificates (I'm no expert) is that the one from Linksys has issue and expiry dates in 1969 and 1970 respectively. However, I don't think this is the cause since 3DM2 has proper looking issue dates and has the identical problem. Coincidentally, I noticed this happening after a fresh reinstall of Windows 7 x64 with virtually nothing installed on it (FF, Office 2007), so I don't think it's something wrong with the other software on the machine.
cor-el
  • Top 10 Contributor
  • Moderator
15462 solutions 140036 answers

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle. *[[/questions/918127]] *[[/questions/918028]]
martinparodi 0 solutions 1 answers

To solve the problem you should read BUG 702111 (https://bugzilla.mozilla.org/show_bug.cgi?id=702111). It's very large and quite technical. In my case the problem was solved adding an environment variable to disable the splitting feature, the one that produces this behavior in FireFox10. NSS_SSL_CBC_RANDOM_IV=0

To solve the problem you should read BUG 702111 (https://bugzilla.mozilla.org/show_bug.cgi?id=702111). It's very large and quite technical. In my case the problem was solved adding an environment variable to disable the splitting feature, the one that produces this behavior in FireFox10. NSS_SSL_CBC_RANDOM_IV=0