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since the update to firefox 10.0, Firefox crashes all the time. when it happens, sometimes cleaning the cache helps, but sometimes only computer restart make it possible to use firefox again until the next crash. disappointing and frustrating.

bongo11265
bongo11265
Posted

AdapterDeviceID: 0042 AdapterVendorID: 8086 Add-ons: aatuner@hotmint.com:11.12.01.01,checkplaces@andyhalford.com:2.6.1,gmailwatcher@sonthakit:1.48,{9fb8c270-7124-11dd-ad8b-0800200c9a66}:1.7.3,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.8,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:2.0.3,{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}:1.68,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.9.15,wtxpcom@mybrowserbar.com:4.9,{BBDA0591-3099-440a-AA10-41764D9DB4DB}:10.1.0.68 - 1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0 AvailableVirtualMemory: 3784601600 BuildID: 20120129021758 CrashTime: 1328254648 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1328048035 Notes: AdapterVendorID: 8086, AdapterDeviceID: 0042, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.15.10.2302 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1098 StartupTime: 1328254633 SystemMemoryUsePercentage: 48 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://www.facebook.com/ Vendor: Mozilla Version: 10.0 Winsock_LSP: MSAFD Tcpip [TCP/IP]‎ : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP]‎ : 2 : 2 :  
MSAFD Tcpip [RAW/IP]‎ : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6]‎ : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6]‎ : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6]‎ : 2 : 3 :  
ספק שירות RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
ספק שירות RSVP TCP : 2 : 1 :  
ספק שירות RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
ספק שירות RSVP UDP : 2 : 2 :

דיווח זה כולל גם מידע טכני על מצב היישום כאשר הוא קרס.

AdapterDeviceID: 0042 AdapterVendorID: 8086 Add-ons: aatuner@hotmint.com:11.12.01.01,checkplaces@andyhalford.com:2.6.1,gmailwatcher@sonthakit:1.48,{9fb8c270-7124-11dd-ad8b-0800200c9a66}:1.7.3,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.8,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:2.0.3,{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}:1.68,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.9.15,wtxpcom@mybrowserbar.com:4.9,{BBDA0591-3099-440a-AA10-41764D9DB4DB}:10.1.0.68 - 1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:10.0 AvailableVirtualMemory: 3784601600 BuildID: 20120129021758 CrashTime: 1328254648 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1328048035 Notes: AdapterVendorID: 8086, AdapterDeviceID: 0042, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.15.10.2302 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1098 StartupTime: 1328254633 SystemMemoryUsePercentage: 48 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://www.facebook.com/ Vendor: Mozilla Version: 10.0 Winsock_LSP: MSAFD Tcpip [TCP/IP]‎ : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP]‎ : 2 : 2 : MSAFD Tcpip [RAW/IP]‎ : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6]‎ : 2 : 1 : MSAFD Tcpip [UDP/IPv6]‎ : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6]‎ : 2 : 3 : ספק שירות RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll ספק שירות RSVP TCP : 2 : 1 : ספק שירות RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll ספק שירות RSVP UDP : 2 : 2 : דיווח זה כולל גם מידע טכני על מצב היישום כאשר הוא קרס.

Additional System Details

Crash ID

AdapterDeviceID: 0042 AdapterVendorID: 8086

Installed Plug-ins

adblock, download helper, many many more

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.77 Safari/535.7

More Information

computer restart

Close
Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
492 solutions 3268 answers
Posted

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": * https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox See: * http://kb.mozillazine.org/Firefox_crashes * https://support.mozilla.org/kb/Firefox+crashes * https://support.mozilla.org/en-US/kb/latest-firefox-issues If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website. See: * http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) * https://support.mozilla.org/kb/Mozilla+Crash+Reporter * https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
haspt
haspt 2 solutions 8 answers
Posted

Firefox 10 has many problems and I found the solution did an update to firefox 11 beta and so far everything is working well.

Firefox 10 has many problems and I found the solution did an update to firefox 11 beta and so far everything is working well.
bongo11265
bongo11265
Posted

Question owner

well, now I see some kind of a pattern: if I close Firefox and use CCleaner (www.piriform.com - cleaning cache, history and most of the cookies) and then I open Firefox again, it crashes almost immediately. at this point a restart of the computer is obligatory in order to use Firefox again

well, now I see some kind of a pattern: if I close Firefox and use CCleaner (www.piriform.com - cleaning cache, history and most of the cookies) and then I open Firefox again, it crashes almost immediately. at this point a restart of the computer is obligatory in order to use Firefox again