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WebGL Renderer & GPU Accelerated Windows Blocked for your Graphics because of unresolved driver issues

Posted

I am using Windows XP SP 2. My mother board is ASUS F1A55-MLX Plus, Processor: AMD A4-3400 APU with Radeon HD Graphics 2.70 GHz, 2GB DDR3 DIMM 1333 MHz RAM and 500 GB SATA HDD. I am using FF version 8. However, on some websites I cannot see the whole page on my 15" CRT Samsung color monitor. For the fact the slider at the bottom of the web page is not visible to move further left or right.

At Trouble Shooting Information the contents are detailed below:


 Application Basics
       Name
       Firefox
       Version
       8.0
       User Agent
       Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
 Extensions
       Name
       Version
       Enabled
       ID
 Modified Preferences
     Name
     Value
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage_override.buildID
       20111104165243
       browser.startup.homepage_override.mstone
       rv:8.0
       browser.tabs.warnOnClose
       false
       extensions.lastAppVersion
       8.0
       gfx.blacklist.direct2d
       3
       gfx.blacklist.layers.direct3d10
       3
       gfx.blacklist.layers.direct3d10-1
       3
       gfx.blacklist.layers.direct3d9
       3
       gfx.blacklist.layers.opengl
       3
       gfx.blacklist.webgl.angle
       3
       gfx.blacklist.webgl.opengl
       3
       network.cookie.lifetimePolicy
       2
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1327382612
       places.history.expiration.transient_current_max_pages
       47671
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.sanitizeOnShutdown
       true
 Graphics
       Adapter RAM
       Unknown
       Adapter Drivers
       vga framebuf vga256 vga64k
       Adapter RAM (GPU #2)
       Unknown
       Adapter Drivers (GPU #2)
       Unknown
       WebGL Renderer
       Blocked for your graphics card because of unresolved driver issues.
       GPU Accelerated Windows
       0/1. Blocked for your graphics card because of unresolved driver issues.
Enabled Plugins

Shockwave Flash

   File: NPSWF32.dll
   Version: 11.1.102.55
   Shockwave Flash 11.1 r102

MIME Type Description Suffixes application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl Shockwave for Director

   File: np32dsw.dll
   Version: 11.6.3.633
   Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633

MIME Type Description Suffixes application/x-director Shockwave Movie dir,dxr,dcr Windows Media Player Plug-in Dynamic Link Library

   File: npdsplay.dll
   Version: 3.0.2.629
   Npdsplay dll

MIME Type Description Suffixes application/asx Media Files * video/x-ms-asf-plugin Media Files * application/x-mplayer2 Media Files * video/x-ms-asf Media Files asf,asx,* video/x-ms-wm Media Files wm,* audio/x-ms-wma Media Files wma,* audio/x-ms-wax Media Files wax,* video/x-ms-wmv Media Files wmv,* video/x-ms-wvx Media Files wvx,* Microsoft® DRM

   File: npdrmv2.dll
   Version: 9.0.0.3250
   DRM Netscape Network Object

MIME Type Description Suffixes application/x-drm-v2 Network Interface Plugin nip Microsoft® DRM

   File: npwmsdrm.dll
   Version: 9.0.0.3250
   DRM Store Netscape Plugin

MIME Type Description Suffixes application/x-drm Network Interface Plugin nip

about:buildconfig Source

Built from http://hg.mozilla.org/releases/mozilla-release/rev/d03b51a9b2bd Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl 14.00.50727.762 -TC -nologo -W3 -Gy -Fdgenerated.pdb -we4553 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl 14.00.50727.762 -TP -nologo -W3 -Gy -Fdgenerated.pdb -wd4800 -we4553 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 Configure arguments

--enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-jemalloc --enable-tests --enable-official-branding

Chosen solution

-> Run as Administrator

If it still does not offer Firefox 10.0.1, Download Firefox 10.0.1 and Install it on top of your current installation.

If your original problem of Graphics Drivers is not resolved yet, then don't forget to update your Drivers

Check and tell if its working.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

Hasan 477 solutions 5600 answers

-> Update Firefox to the latest version 10

-> Upgrade your graphics drivers to use hardware acceleration and WebGL

Check and tell if its working.

Modified by Hasan

Helpful Reply

Hello mha007. Firefox version 10 (??). This is news to me. I have version 8 and periodically I click on Check for Updates and every time I am told that my version is up-to-date. My operating system is Windows XP Professional SP2.

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8032 answers

http://www.mozilla.org/en-US/firefox/10.0.1/releasenotes/ Firefox 10 recently moved to the release channel, Firefox 8 is no longer supported. Firefox 10.0.1 was released a couple of days ago.

Hasan 477 solutions 5600 answers

Chosen Solution

-> Run as Administrator

If it still does not offer Firefox 10.0.1, Download Firefox 10.0.1 and Install it on top of your current installation.

If your original problem of Graphics Drivers is not resolved yet, then don't forget to update your Drivers

Check and tell if its working.

Modified by Hasan

zerofire 1 solutions 9 answers

It seams like you just built this computer. First you need to update to SP3. Then you need to install all the missing divers for your hardware including the graphics card driver which is not installed. Then you need to finish updating your OS with all the remaining patches. Lastly you need to update to Firefox 10.0.1 as that is the most up to date version at this time. If you still have issues after all that then post an update.

Helpful Reply

@mha007. I was able to update to version 10.0.1 via Help > About Firefox. Like John99 says it was updated a couple of days ago. However, the problem of WebGL and GPU still remains. I have asked my system supplier to check the same.

@zerofire. I have always built my computer and 'am a great fan of AMD. I hate Intel's blue Death Signs. We here in India do not like anything automated on our PC other than antivirus and antimalware along with pre-scheduled running of CCleaner and Defraggler. Once in a while I run CCleaner's Registry Cleaner. Even Windows Security Alerts are turned off. Windows XP and SP2 for PC and Windows 2000 for server are the most used. Not interested in SP3 or Vista as the transcription work I do requires me to just have XP or SP2. May later add on Windows 7 via dual booting.

Hasan 477 solutions 5600 answers

Were you able to Update your Graphics Driver as mentioned in the last article of my previous reply ??