Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm unable to scroll down the page using laptop touch pad.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Hasan

dramohan
dramohan
more options

My FF was updated automatically. I'm unable to scroll down the page using the laptop touch pad scroll option.

It was working fine on FF before upgrade and after upgrade on IE browser. But, in FF 9 it is not working. Any help is appreciated.

My FF was updated automatically. I'm unable to scroll down the page using the laptop touch pad scroll option. It was working fine on FF before upgrade and after upgrade on IE browser. But, in FF 9 it is not working. Any help is appreciated.

Modified by dramohan

All Replies (1)

Hasan
Hasan
more options

Type about:config in the address bar and hit Enter key. When you see a warning, click I'll be careful, I promise! button

-> In the Filter bar, type trackpoint

  • right-click ui.trackpoint_hack.enabled preference, click Modify and change the value from -1 to 0 (zero) or 1
  • click OK

-> Close about:config tab and Restart Firefox

Check which value (0 or 1) works.

Not related to your problem but do the following:

-> Update Firefox to the latest version 10

-> Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Modified by Hasan