Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Even though I can load the Netflix website, none of the movies will play. Netflix will, however, play in Safari. What might cause this?

  • 1 reply
  • 4 have this problem
  • 8 views
  • Last reply by Hasan

more options

When I play an instant view movie, I get an all black window with no loading cues. Window doesn't change.

Mac OS 10.6.8 Firefox V 9.0.1 (currently up to date) Safari V 5.1.2 Silverlight (latest version, recently upgraded. Main problem started after upgrade)

Prior to upgrading to the latest version of Silverlight, the show I played skipped, the video was missing and the audio played, or the video just froze. This led me to upgrading the plug-in, after which I couldn't play anything in Firefox.

When I play an instant view movie, I get an all black window with no loading cues. Window doesn't change. Mac OS 10.6.8 Firefox V 9.0.1 (currently up to date) Safari V 5.1.2 Silverlight (latest version, recently upgraded. Main problem started after upgrade) Prior to upgrading to the latest version of Silverlight, the show I played skipped, the video was missing and the audio played, or the video just froze. This led me to upgrading the plug-in, after which I couldn't play anything in Firefox.

All Replies (1)

more options

Perform the suggestions mentioned in the following articles:

-> Video or audio does not play

Check and tell if its working.