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Comcast & Facebook wont load correctly text no pictures. I have windows Ultimate, and the latest version of firefox.


Someone at your office did help me by sending me the fix, I don't have access to the fix anymore, so I was wondering if you can help me by sending the info again.

Additional System Details

This happened

Every time Firefox opened

This started when...

trying to upgrade adobe flash to the latest version.

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • Shockwave Flash 11.1 r102
  • Version
  • Google Talk Plugin Video Accelerator version:
  • Adobe Shockwave for Director Netscape plug-in, version
  • 5.0.61118.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • GEPlugin
  • npmnqmp 989898989877
  • Citrix ICA Client Plugin (Win32)
  • Office Live Update v1.5
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Question owner

Thanks Cor-el I am sending you this because My Comcast site is fixed but my Facebook is still jacked up.. Can you assist me. My cell is 831-206-9767

Question owner

Here is something Weird Cor-el, here is a screen shot of the update manager. But I have the latest Adobe

  • Adobe Flash Player 11 Active X 64-bit
  • Adobe Flash Player 11 Plug-in X 64-bit
  • Adobe Reader X (10.1.2)

when I try to up date it won't because I already have the latest adobe.

Question owner

Sorry here is the screen shot.

Question owner

Comcast e-mail is not working right.