Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on "Save Image As" the "Save AS Type" line is blank and I can't save a downloaded image.

  • 4 replies
  • 3 have this problem
  • 14 views
  • Last reply by Joe Germy

Joe Germy
Joe Germy
more options

On Fox, when I right click on an image I get the option "Save Image As" then on the next window the "save as Type" line is blank, and the image can't be saved.

I copy the www. address and paste it on internet Explorer, and the save process goes routinely.

On Fox, when I right click on an image I get the option "Save Image As" then on the next window the "save as Type" line is blank, and the image can't be saved. I copy the www. address and paste it on internet Explorer, and the save process goes routinely.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

Joe Germy
Joe Germy Question owner
more options

the problem is on all sites starting with the MSN home page, so the first suggestion isn't feasible.

I opened a separate window and went to the 2nd htpp of the second suggestion, then to http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions

The locations of 2+3 weren't in the list so it guided me to http://kb.mozillazine.org/Profile_folder_-_Firefox can be reachedthrough the "Help page" in bookmark of Mozilla Firefox

I went to help, typed in "mimeTypes.rdf file", it went to "Unable to download or save files"

Now I'm cautious, I don't want to wipe out the bookmarks that I added after I upgraded version 9.0 and had done a full system recovery 12-22.

I opened another window so I could read the instructions beside the active window. and reset 

   browser.download.dir
    browser.download.folderList
   browser.download.lastDir

that didn't reactivate the "save as type" line /so I'll continue on down the list and look for any more suggestions you have.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Removing mimeTypes.rdf doesn't affect the bookmarks.
It will only reset all file actions as seen in Tools > Options > Applications

You can rename the file and add a .old to it like mimeTypes.rdf.old to make it possible to undo the change or you can move the file to another folder.

Joe Germy
Joe Germy Question owner
more options

Hey cor-el, that was the next in the list

1-14-22 3PM JAG to Firefox

The next step in the "Unable to download or save files" section of help states:

Reset download actions for all file types To reset how all file types are handled by Firefox back to default: 1. Open your profile folder: 1. At the top of the Firefox window, click on the Firefox button, go over to the Help menu (on Windows XP, click on the Help menu) and select Troubleshooting Information. The Troubleshooting Information tab will open. 2. Under the Application Basics section, click on Open Containing Folder. A window with your profile files will open. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. 2. At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit. 3. Rename the mimeTypes.rdf file to mimeTypes.rdf.old . 4. Restart Firefox.

Steps 2+3 are in reverse order

I did this and now there are 2 files. The old one has a “date modified” of 12-27-11 a couple weeks before the problem, and the new one modified today.

No change in the problem.