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Firefox crashes

Posted

Firefox 9.0.1 freezes on a frequent basis when I use tabbed browsing. I click and drag links to the toolbar (as a new tab) and it freezes when I try to release it. Firefox becomes unresponsive at this point. If I wait, it can take, anywhere from 10 seconds to much longer for Firefox to return to a usable state. This problem happens frequently enough that it has become a nuisance. I have noticed this problem on both Windows 7 and 8 (64 bit). Is there a fix?

Firefox 9.0.1 freezes on a frequent basis when I use tabbed browsing. I click and drag links to the toolbar (as a new tab) and it freezes when I try to release it. Firefox becomes unresponsive at this point. If I wait, it can take, anywhere from 10 seconds to much longer for Firefox to return to a usable state. This problem happens frequently enough that it has become a nuisance. I have noticed this problem on both Windows 7 and 8 (64 bit). Is there a fix?

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.2.0 for Mozilla browsers
  • Picasa plugin
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Citrix ICA Client Plugin (Win32)
  • Shockwave Flash 10.0 r12

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12919 solutions 118469 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.org/kb/Safe+Mode A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_places-database-file