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Firefox just updated me to a more newer version. However, when I open firrefox the program freezes every time and I have to force quite. I tried reloading firefox but to no avail?

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  • Last reply by John99

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After updating firefox, every time I try to open the program it freezes and I have to force quite. Browser comes on and one tag opens up but nothing downloads and on the force quite application window gives me Firefox is 'unable to respond'

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Sorry no definitive answer, but two suggestions worth a try:

  1. use Diagnose Firefox issues using Troubleshoot Mode do not make changes in the first window just click on continue
    • if the problem persists; then whilst still in safe mode disable all plugins
  2. try Install an older version of Firefox firefox 3.6 is still supported and secure