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Keep getting "Plugin Finding Service Error" when I try to check & update plugins so I can't even check them to update them. Why?

Posted

Every time I try to check on plugins so that I can update them etc, they start to load and then I get a message "Plugin Finding Service Error" We've encountered an error. Please try your request again later. The result is that I can't even check them to update them.

Every time I try to check on plugins so that I can update them etc, they start to load and then I get a message "Plugin Finding Service Error" We've encountered an error. Please try your request again later. The result is that I can't even check them to update them.

Chosen solution

This evening I tried to check on plugins. They all loaded up & showed me the status of the updates, etc. Thanks for trying to help me out. Really don't know what caused my problem but it works now.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • 5.0.61118.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.669
  • Google Update
  • GEPlugin
  • McAfee MSC FF plugin DLL
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • SiteAdvisor
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • 1.7.0059.1
  • Rhapsody Player Engine Plugin
  • Yahoo! activeX Plug-in Bridge
  • Allows browsing on RealArcade sites with Mozilla browsers.

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

SafeBrowser 543 solutions 2390 answers

Have you tried this link? --> https://www.mozilla.org/en-US/plugincheck/

If you are using NoScript or some other JavaScript blocking extension, be sure that mozilla.org is allowed.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Have you tried this link? --> https://www.mozilla.org/en-US/plugincheck/ If you are using NoScript or some other JavaScript blocking extension, be sure that mozilla.org is allowed. '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Chosen Solution

This evening I tried to check on plugins. They all loaded up & showed me the status of the updates, etc. Thanks for trying to help me out. Really don't know what caused my problem but it works now.

This evening I tried to check on plugins. They all loaded up & showed me the status of the updates, etc. Thanks for trying to help me out. Really don't know what caused my problem but it works now.
Zakirk88 0 solutions 2 answers

I don't have any addon such as no script or anything else but now also plugins are not getting updated.

I don't have any addon such as no script or anything else but now also plugins are not getting updated.
yzoldowl 2 solutions 23 answers

The error is probably due to the fact I am on a very slowww dial-up connection. There is nothing I can do about that. Mozilla updates are too big for me to download on dial-up. So am I now no longer able to access the Internet without a bunch of nuisance update requests? NO affordable high-speed Internet service is available where I live.

The error is probably due to the fact I am on a very slowww dial-up connection. There is nothing I can do about that. Mozilla updates are too big for me to download on dial-up. So am I now no longer able to access the Internet without a bunch of nuisance update requests? NO affordable high-speed Internet service is available where I live.
yzoldowl 2 solutions 23 answers

Any number of times. Still get the same error message. Getting time-outs as well.

Any number of times. Still get the same error message. Getting time-outs as well.
mrburlesk 0 solutions 1 answers

Can anyone walk me through how to do this? I was not able to figure out how to fix this in the Firefox preferences menu. Do I need to look in a different place?

Sorry to seem like a dum-dum, but I am having this same problem (tried the link offered and it also reverts to the "Retry" screen which doesn't work when I click on the "Retry" button), and am at a loss at how to fix it.

I have a brand new iMac (as of May 2012) and was surprised to find that I could not update an older Shockwave plug-in (which I have disabled until I can find a way to update).

Many thanks in advance.

Can anyone walk me through how to do this? I was not able to figure out how to fix this in the Firefox preferences menu. Do I need to look in a different place? Sorry to seem like a dum-dum, but I am having this same problem (tried the link offered and it also reverts to the "Retry" screen which doesn't work when I click on the "Retry" button), and am at a loss at how to fix it. I have a brand new iMac (as of May 2012) and was surprised to find that I could not update an older Shockwave plug-in (which I have disabled until I can find a way to update). Many thanks in advance.