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After update to Firefox 9 the browser cannot load any webpage.

  • 2 replies
  • 13 have this problem
  • 148 views
  • Last reply by annmagnuson
  • Solved

When I try to visit any webpage there is an error message saying that Firefox cannot connect to the server and suggesting that I check the internet connection, regardless of what webpage I try to visit. I am using Internet Explorer right now to be able to report this problem...

When I try to visit any webpage there is an error message saying that Firefox cannot connect to the server and suggesting that I check the internet connection, regardless of what webpage I try to visit. I am using Internet Explorer right now to be able to report this problem...

All Replies (2)

Chosen Solution

Thanks! After rebooting and updating Norton Internet Security the problem was fixed.