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unable to download suggested Firefox 8.0.1 update per your request-- computer cycles (all other apps are closed), what do I need to do?

  • 5 replies
  • 6 have this problem
  • 14 views
  • Last reply by cor-el

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download is not downloading - have attempted maybe half-dozen times over past several weeks...

download is not downloading - have attempted maybe half-dozen times over past several weeks...

Chosen solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

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Your best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the 8.0.1 installer. Close Firefox, and run the installer. Sometimes the updater gets "stuck"

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Chosen Solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

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You're welcome